THE MAINTENANCE ACADEMY PRESENTS
Advance your skills with quick, expert-led training designed for busy maintenance pros.
Gain practical tips to boost efficiency and deliver exceptional service—anytime, anywhere

HVAC Transformer

Safety Isn't First, Its Everything

Air Flow

Preparation for the Difficult Conversation

Follow Up

Dishwashers, and the Proper Soap

Multimeter Basics: Read it Right, Stay Safe

HVAC Transformer

Safety Isn't First, Its Everything

Air Flow

Preparation for the Difficult Conversation

Follow Up

Dishwashers, and the Proper Soap

Multimeter Basics: Read it Right, Stay Safe
Educators
View All >- Mark CukroPRESIDENT OF PLUS ONE CONSULTING AND FOUNDER OF SERVICE TEAM TRAINING

- Mark SharpDIR. OF MAINTENANCE EDUCATION

- Paul RhodesSENIOR MANAGER OF MAINTENANCE LEARNING WITH BROOKFIELD MULTIFAMILY & HOST OF MAINTENANCE MINDSET PODCAST

- Rachel CobbREGIONAL DEVELOPMENT MANAGER AT THS NATIONAL, LLC

- Juan MoralesSENIOR STAFF FIELD APPLICATION ENGINEER AT GE APPLIANCES

- Alton JohnsonFACILITIES OPERATIONS

- Daniel FustonSENIOR SERVICE MANAGER FOR AMERICAN CAMPUS COMMUNITIES

- Adrian DanilaMENTOR AND MAINTENANCE LEADER

- Joshua PomeroyMAINTENANCE SUPERVISOR

- Travis EverettREGIONAL SERVICE SUPERVISOR

- Matthew HartmanMAINTENANCE OPERATIONS

- Justin ShockleyAREA MAINTENANCE SUPERVISOR

- Melvyn ScofieldPROJECT MANAGER - IOWA ROOFING GUY

- Demetrius RodriguezOWNER @ SUBAQUATIC POOL REPAIR

- Chadwell UniversityMULTIFAMILY MAINTENANCE

- Oscar Rodriguez-AguilaSENIOR REAL ESTATE EXECUTIVE

- The Maintenance AcademyMULTIFAMILY MAINTENANCE

- Dr. Debbie Phillips, CPMCHIEF ENGAGEMENT OFFICER

New Videos
TMA - Podcast| 9 minThe Maintenance Angle - Eps 2
Appliance Repair| 3 minWhy Every Tech Should Read Schematics
Appliance Repair| 1 minUnderstanding Motor Speed Feedback
Appliance Repair| 3 minTesting DC Signals to the Inverter
Appliance Repair| 3 minTesting DC Voltage in a Washer
Appliance Repair| 2 minTesting Washer Water Valve Voltage
Plumbing| 6 minReplacing a Gas Water Heater Valve
Docuseries| 27 minFix It Forward - Episode 12
Leadership| 2 min4 Time Management Tips
Leadership| 2 min6 Active Listening Skills
Soft Skills
View All >
Mark Cukro | 2 minAce Your Interview Part 1
Mark Cukro | 2 minAce Your Interview Part 2
Mark Cukro | 1 minAce Your Interview Part 3
Paul Rhodes | 2 minAppearance
Paul Rhodes | 2 minBe Identifiable
Paul Rhodes | 2 minChallenging Conversations
Paul Rhodes | 4 minClean Up
Paul Rhodes | 4 minCustomer Expectations
Paul Rhodes | 5 minDeescalation
Paul Rhodes | 2 minDocumentation
Paul Rhodes | 5 minGamification
Paul Rhodes | 3 minHave a Plan
Paul Rhodes | 5 minHow to Enter
Paul Rhodes | 3 minInspections
Paul Rhodes | 3 minMake Readies
Paul Rhodes | 3 minPerception
Paul Rhodes | 3 minPhoto Documentation
Paul Rhodes | 5 minPlanning Your Day
Paul Rhodes | 4 minResident Expectations
Paul Rhodes | 3 minService Request Prep
Paul Rhodes | 3 minSituational Awareness
Paul Rhodes | 2 minThings Not to Say
Paul Rhodes | 4 minTime is Money
Paul Rhodes | 4 minTroubleshooting
Paul Rhodes | 4 minWork Order Communication
Paul Rhodes | 3 minWork Order Documentation
Mark Sharp | 3 minAppearance
Mark Sharp | 2 minConflict Resolution
Mark Sharp | 2 minFilling Out a Completed Work Order
Mark Sharp | 3 minFollow Up
Mark Sharp | 2 minHow to Enter Someone's Home
Mark Sharp | 2 minPatience
Mark Sharp | 2 minPositive Attitude
Mark Sharp | 2 minProfessionalism
Mark Sharp | 2 minSafety
Mark Sharp | 3 minShop Organization
Mark Sharp | 2 minVague Work Order Description
Mark Sharp | 2 minCustomer Service: Before the Visit #1
Mark Sharp | 3 minCustomer Service: Before the Visit #2
Mark Sharp | 2 minCustomer Service: Before the Visit #3
Mark Sharp | 3 minCustomer Service: During the Visit #1
Mark Sharp | 2 minCustomer Service: During the Visit #2
Mark Sharp | 2 minCustomer Service: During the Visit #3
Mark Sharp | 2 minCustomer Service: During the Visit #4
Mark Sharp | 1 minCustomer Service: After the Visit #1
Mark Sharp | 2 minCustomer Service: After the Visit #2
Mark Sharp | 2 minCustomer Service: After the Visit #3
Mark Sharp | 2 minCustomer Service: After the Visit #4
Mark Cukro | 3 minWhat is Your Role as Supervisor
Mark Cukro | 3 minYour Role as Maintenance Supervisor
Mark Cukro | 1 minLearn to Learn
Mark Cukro | 2 minWhat Your Team Wants From You
Mark Cukro | 1 minActive Listening
Mark Cukro | 3 minBlind Spots & Communication
Mark Cukro | 2 minWhat Accountability Really Means
Mark Cukro | 1 minKnow Your Whys
Mark Cukro | 1 minWhat Owners Really Want
Rachel Cobb | 1 minIntro to Having a Difficult Conversation
Rachel Cobb | 1 minPreparation for the Difficult Conversation
Rachel Cobb | 1 minHaving the Difficult COnversation
Rachel Cobb | 1 minFollowing Up After a Difficult Conversation
Mark Cukro | 2 minNotification Syndrome is Real
Mark Cukro | 0 minClarity in Communication
Mark Cukro | 1 minThe Power of a Name: Reconnect and Engage
Mark Cukro | 1 minCut the Jargon: Speak to Be Understood
Mark Cukro | 1 minCommunication is Code
Mark Cukro | 2 minAsk Questions with Purpose
Mark Cukro | 2 minDe-Escalate at the Doorway
Mark Cukro | 2 minDrop the Attitude, Keep the Message
Mark Cukro | 1 minCorrect the Behavior, Not the Person
Mark Cukro | 2 minHow Can I Help You Succeed
Mark Cukro | 2 minDifferent Roles, Same Team
Oscar Rodriguez-Aguila | 3 minTeam Communication Leads to Success
Oscar Rodriguez-Aguila | 3 minWork Order Rule: No Minors, No Entry
Oscar Rodriguez-Aguila | 4 minHandling Aggressive Residents Professionally
Oscar Rodriguez-Aguila | 3 minWork Orders: Why Documentation Matters
Oscar Rodriguez-Aguila | 5 minWorking with Contractors: Tips for Techs
Oscar Rodriguez-Aguila | 4 minRespectful Repairs in Resident Units
Oscar Rodriguez-Aguila | 4 minSee Something? Say Something.
Oscar Rodriguez-Aguila | 3 minWords Matter: Stay Professional
Oscar Rodriguez-Aguila | 3 minLook the Part: Maintenance Pride
Oscar Rodriguez-Aguila | 6 minEmergency Maps Save Minutes
Travis Everett | 3 minSmart Purchasing for Maintenance Pros
Travis Everett | 7 minFinancial Terms for Maintenance Pros
Appliance Repair
View All >
Daniel Fuston | 1 minWhirlpool Dishwasher Diagnostic Mode
Daniel Fuston | 2 minSamsung DW Diagnostic Mode
Justin Shockley | 1 minReplace a Samsung Refrigerator Water Filter
Chadwell University | 2 minHow to Replace a Water Heater Element
Chadwell University | 3 minHow to Replace a Water Heater Thermostat
Daniel Fuston | 2 minHow to Test a Water Heater Element
Mark Cukro | 1 minMicrowave Not Heating? Try This Simple Test
Mark Cukro | 3 minHow to Diagnose a Broken Fridge Like a Pro
Mark Cukro | 3 minHow a Stove & Oven Really Work
Matthew Hartman | 1 minGarbage Disposal Quick Fix Tips
Juan Morales | 1 minUnderstanding Oven Preheat Cycles
Juan Morales | 1 minHow to Test an Oven Sensor
Juan Morales | 2 minGDF510 Dishwasher Fault Codes
Juan Morales | 3 minHow to Enter Dishwasher Fault Mode
Juan Morales | 2 minUsing Service Mode on GE Dishwashers
Juan Morales | 3 minDiagnosing Dishwasher Heater Faults
Juan Morales | 2 minGE SmartHQ: Fast Dishwasher Diagnostics
Juan Morales | 7 minGE SmartHQ: Diagnosing Fridge Cooling Issues
Juan Morales | 5 minService Mode on GUD27 Stacked Laundry
Juan Morales | 1 minAdjusting Oven Temperature Settings
Mark Cukro | 2 minHow to Test a Dryer Element
The Maintenance Academy | 7 minRefrigerator Evap Fan Replacement
Mark Sharp | 2 minSamsung Top Load Washer Diagnostic Mode
Mark Sharp | 2 minFrigidaire Gallery Dishwasher Diagnostics
Mark Sharp | 3 minDryer Vent Bends Kill Efficiency
Alton Johnson | 1 minLG Gas Range Igniter
Juan Morales | 2 minAppliance AC vs DC Circuits
Juan Morales | 2 minWasher Accelerometer #1
Juan Morales | 2 minTesting Washer Accelerometers
Juan Morales | 3 minWhy Washers Walk Across Floors
Juan Morales | 2 minWasher Water Valve Diagnostics
Juan Morales | 2 minTesting Washer Water Valve Voltage
Juan Morales | 3 minTesting DC Voltage in a Washer
Juan Morales | 3 minTesting DC Signals to the Inverter
Juan Morales | 1 minUnderstanding Motor Speed Feedback
Juan Morales | 3 minWhy Every Tech Should Read Schematics
HVAC
View All >
Mark Sharp | 1 minHVAC Condenser Diagnose
Mark Sharp | 2 minHVAC Electric Heat Diagnose
Mark Sharp | 1 minHVAC Fan Motor/Fan Relay Diagnose
Mark Sharp | 2 minAir Flow
Mark Sharp | 3 minCondensing Unit
Mark Sharp | 3 minHVAC Evaporator
Mark Sharp | 4 minHeat
Mark Sharp | 1 minHigh Limit Switch
Mark Sharp | 1 minHVAC Contactor
Mark Sharp | 2 minLimit Switch vs Fuse Link
Mark Sharp | 3 minHow to Test Defrost Control Board
Mark Sharp | 5 minTesting an HVAC Thermostat
Mark Sharp | 6 minThermostat Wiring
Mark Sharp | 3 minHVAC Transformer
Justin Shockley | 3 minHow to Replace an HVAC Air Filter
Chadwell University | 12 minHow to Restring a Heat Strip
Daniel Fuston | 2 minHow to Test an HVAC Capacitor
Mark Cukro | 3 minHVAC Basics
Mark Cukro | 1 minHVAC Basics - The Thermostat
Mark Cukro | 1 minHVAC Basics - The Condenser
Mark Cukro | 1 minHVAC Basics - The Delta T
Mark Cukro | 2 minHVAC Basics - Delta T #2
Mark Sharp | 7 minNormally Open vs. Normally Closed Switches
Mark Cukro | 1 minHow to Test a Capacitor Fast & Accurate
Mark Cukro | 4 minHow to Test a Transformer (Step-by-Step)
Mark Cukro | 3 minTransformers 101: How They Work
Mark Cukro | 4 minHow to Test Sequencers & Fan Delays
Mark Cukro | 4 minUpflow HVAC: Filters, Drains & Float Switches
Mark Cukro | 4 minInside an HVAC Unit: Safety & Components
Chadwell University | 14 minRefrigerant Recovery Basics
Mark Cukro | 3 minGame-Changing Schrader Valve Tool
Mark Cukro | 3 minReplace Leaking Schrader Valve Live
Mark Cukro | 4 minFast Schrader Valve Replacement
Mark Cukro | 1 minSchrader Valve Gripper Tool
Joshua Pomeroy | 2 minHVAC - MERV Rating
MOST WATCHED
Detecting Pool Leaks Made Simple
Suspect water loss at your property’s pool? Here’s a quick way maintenance can check. Start by marking the skimmer waterline with a pencil to measure normal evaporation. If levels drop faster, it may be a leak. Using a dye pen, you can easily test cracks, joints, light housings, and return jets. Found an issue? Call a professional for deeper repairs. Protect your property and conserve water with this simple routine.

Plumbing
View All >
Daniel Fuston | 1 minTesting an Electric Water Heater Thermostat
Mark Sharp | 2 minElectric Water Heater
Mark Sharp | 2 minElectric Water Heater Element Test
Mark Sharp | 1 minWater Heater Element Testing with Ohms
Mark Sharp | 1 minRepairing a Stuck Disposal
Mark Sharp | 3 minReplacing a Faucet Stem Cartridge
Mark Sharp | 2 minReplacing a faucet neck
Mark Sharp | 2 minReplacing a Faucet Aerator
Mark Sharp | 1 minHow to Replace a Faucet Handle
Mark Sharp | 4 minHow to Replace a Mansfield Flush Valve Seal
Daniel Fuston | 2 minHow to use a Hand Swage
Mark Sharp | 4 minHow to Clear a Tub Drain Easily
Mark Cukro | 2 minNo Hot Water? Start Here
Mark Cukro | 0 minWater Heater Thermostat Check
Mark Cukro | 1 minAdjusting Water Heater Settings
Mark Cukro | 3 minTesting Water Heater Voltage
Mark Cukro | 3 minTesting Water Heater Elements
Mark Cukro | 3 minFinal Water Heater Checks
The Maintenance Academy | 5 minReplace a Hot Water Tank Relief Valve
The Maintenance Academy | 4 minUnclogging and Reassembling a Sink Drain
The Maintenance Academy | 3 minHow to Unclog a Bathtub Drain
Joshua Pomeroy | 2 minThe Dos and Don'ts of Toilet Wipes
Joshua Pomeroy | 3 minBasics of a Water Heater
Joshua Pomeroy | 2 minWhy Do Plumbing Drains Have Vents
Alton Johnson | 2 minStop This Water Heater Leak Fast
The Maintenance Academy | 6 minReplacing a Gas Water Heater Valve
Electrical
View All >
Mark Sharp | 1 minHow to Replace a Light Bulb
Mark Sharp | 4 minHow to Replace a Duplex Receptacle
Mark Sharp | 2 minTesting an Electric Range Burner
Daniel Fuston | 0 minHow to Track Down a Low Voltage Short
Mark Cukro | 9 minMultimeter Basics: Read it Right, Stay Safe
Mark Cukro | 3 minMultimeter Basics - Testing an Outlet
Mark Cukro | 2 minMultimeter Basics - Testing Switches
Mark Cukro | 3 minMultimeter Basics - Range Elements
Mark Cukro | 3 minHow to Test Receptacles Like a Pro
Mark Cukro | 6 minBreaker Panel Basics & Troubleshooting Tips
Demetrius Rodriguez | 1 minLockout/Tagout: 2 Points of Safety
Mark Cukro | 2 minSingle Pole Switch Basics
Mark Cukro | 2 minThree-Way Switch Explained
Mark Cukro | 1 minGFCI Outlet Basics
Mark Cukro | 1 minReceptacle Basics Pt. 1
Mark Cukro | 2 minReceptacle Basics Pt. 2
Mark Cukro | 2 minMatching Electrical Parts & Specs
The Maintenance Academy | 5 minHow to Replace a 3-Way Light Switch
Joshua Pomeroy | 1 minHow to reset a breaker
Paul Rhodes | 4 minHow to Replace a Light Switch
Mental Health
View All >
Mark Sharp | 3 minMental Health
Mark Sharp | 2 minHigh Stress Levels
Mark Sharp | 2 minPhysical Strain and Fatigue
Mark Sharp | 3 minWork Life Balance
Mark Sharp | 2 minLimited Recognition and Support
Mark Sharp | 2 minExposure to Hazards
Mark Sharp | 2 minMental Health Coping Strategy #1
Mark Sharp | 2 minMental Health Coping Strategy #2
Mark Sharp | 2 minMental Health Coping Strategy #3
Mark Sharp | 2 minMental Health Coping Strategy #4
Mark Sharp | 3 minMental Health Coping Strategy #5
Mark Sharp | 3 minWork Place Initiative #1
Mark Sharp | 2 minWork Place Initiative #2
Mark Sharp | 3 minWork Place Initiative #3
Mark Sharp | 3 minWork Place Initiative #4
Mark Sharp | 1 minWork Place Initiative #5
Safety
View All >
Mark Cukro | 2 minClean Shop, Clear Mind: Why It Matters
Mark Cukro | 2 minGolf Cart Safety & Maintenance Tips
Mark Cukro | 1 minManagers: Never Ask to Pull a Meter
Mark Cukro | 2 minA Needle in the Trash: A Real Safety Wake-Up
Mark Cukro | 4 minProtect Your Eyes: Glasses, Goggles & Shields
Mark Cukro | 5 minHeat Stress Awareness & Prevention
Mark Cukro | 5 minBites, Stings & Safety Things
Mark Cukro | 5 minSee It Coming: Eye Safety on the Job
Mark Cukro | 5 minGet a Grip: Hand Protection Matters
Mark Cukro | 5 minHVAC Safety: Filters & Condensation
Oscar Rodriguez-Aguila | 3 minChange the Locks - No Shortcuts on Safety
Melvyn Scofield | 1 minSafety Isn't First, Its Everything
Mark Cukro | 5 minProtege tus ojos en el trabajo
Mark Cukro | 5 minSeguridad ocular y facial en el trabajo
Mark Cukro | 6 minPrevencin del estrs por calor
Mark Sharp | 2 minHow Fire Sprinkler Heads Actually Work
Customer Service
View All >
Mark Cukro | 2 minCustomer Service Starts Before You Speak
Mark Cukro | 1 minAsk Clarifying Questions
Mark Cukro | 1 minComplaints Are opportunities
Mark Cukro | 1 minConflict to Collaboration
Mark Cukro | 1 minLead with Empathy
Mark Cukro | 1 minDon't Lead Negativity: Reset the Expectation
Mark Cukro | 1 minBe Kind and Authentic
Mark Cukro | 1 minSmall Improvements, Big Impact
Mark Cukro | 1 minProve You Are Listening
Mark Cukro | 1 minSpeak Their Language
Mark Cukro | 1 minOwn It and Fix It
Mark Cukro | 1 minThe Plus One Concept
Mark Cukro | 1 minDe-escalate with Calm and Control
Mark Cukro | 1 minLeave with Gratitude and Confidence
Docuseries
View All >
Adrian Danila | 32 minFix It Forward - Episode 1
Adrian Danila | 27 minFix It Forward - Episode 2
Adrian Danila | 21 minFix It Forward - Episode 3
Adrian Danila | 27 minFix It Forward - Episode 4
Adrian Danila | 33 minFix It Forward - Episode 5
Adrian Danila | 27 minFix It Forward - Episode 6
Adrian Danila | 30 minFix It Forward - Episode 7
Adrian Danila | 29 minFix It Forward - Episode 8
Adrian Danila | 26 minFix It Forward - Episode 9
Adrian Danila | 20 minFix It Forward - Episode 10
Adrian Danila | 35 minFix It Forward - Episode 11
Adrian Danila | 27 minFix It Forward - Episode 12
Preventative Maintenance
View All >
Mark Sharp | 2 minPreventative Maintenance: Appliances
Mark Sharp | 3 minPreventative Maintenance: Exterior/Grounds
Mark Sharp | 3 minPreventative Maintenance: Electrical Systems
Mark Sharp | 3 minPreventative Maintenance: General Tips
Mark Sharp | 3 minPreventative Maintenance: HVAC
Mark Sharp | 2 minPreventative Maintenance: Pest Control
Mark Sharp | 2 minPreventative Maintenance: Plumbing
Mark Sharp | 3 minPreventative Maintenance: Safety & Compliance
Oscar Rodriguez-Aguila | 6 minSmoke Detector Safety & Tracking Tips
Oscar Rodriguez-Aguila | 4 minPlan Ahead: Preventative Maintenance
Project Management
View All >
Rachel Cobb | 2 minEngaging with Contractors #1
Rachel Cobb | 1 minEngaging with Contractors #2
Rachel Cobb | 3 minEngaging with Contractors #3
Rachel Cobb | 2 minProject Management & Site Supervision
Rachel Cobb | 1 minProject Scheduling Made Simple
Rachel Cobb | 1 minProject Scheduling Basics
Rachel Cobb | 1 minFrom Idea to Paper: Drafting a Schedule
Rachel Cobb | 3 minBuilding a Calendar-Based Schedule
Rachel Cobb | 1 minFinalizing Your Project Schedule
New Technician
View All >
Mark Cukro | 1 minStarting Strong as a New Tech #1
Mark Cukro | 2 minMonth 2-3: Growing as a Maintenance Tech
Mark Cukro | 2 minDo It Right: Safe Repairs Every Time
Mark Cukro | 2 minKeys to Success in Maintenance
Mark Cukro | 2 minSo You Want to Be a Supervisor?
Mark Cukro | 2 minEssential Tools for New Techs
Mark Cukro | 2 minTools for Leveling Up as a Tech
Mark Cukro | 2 minPro-Level Tools That Show Youre Skilled
Roofing
View All >
Melvyn Scofield | 1 minResolutions
Melvyn Scofield | 1 minRoof Inspections
Melvyn Scofield | 1 minRoof Leaks
Melvyn Scofield | 1 minBlocked Soffit & The Damage it Can Cause
Melvyn Scofield | 1 minStep Flashing & Gutter Aprons
Melvyn Scofield | 1 minHow to Repair a Pipe Boot
Melvyn Scofield | 1 minPreventative Roof Maintenance 101
Purchasing / Budgeting
View All >Pool Maintenance
View All >TMA - Front Nine
View All >Leadership
View All >Exterior / Grounds Maintenance
View All >TMA - Podcast
View All >Curb Appeal
View All >Dishwasher Repair
View All >Stay Connected with
The Maintenance Academy
Get the updates that matter to you delivered straight to your inbox




















