Propify and AppWork have officially announced a partnership. They forged this alliance to enhance the depth of AppWork's integrations.

**Ramsey, NJ, 10/25/23** AppWork, a distinguished provider of maintenance management solutions for the multifamily industry, and Propify, a trailblazer in PropTech integrations, have officially announced a partnership. They forged this alliance to enhance the depth of AppWork's integrations. They plan to increase the capabilities of connections between AppWork and leading property management software platforms. 

With a streamlined integration process as a shared objective, AppWork seeks to expedite onboarding future partners like Entrata and Appfolio, augmenting its existing integrations with Yardi, RealPage, RentManager, ResMan, and MRI.

Propify is known for its unified API. Their API facilitates swift and seamless integrations with the foremost property management systems. It aligns perfectly with AppWork's endeavor to redefine multifamily maintenance management. Using Propify's modern API, AppWork plans to accelerate its integration timeline.

"With Propify’s modern API and clear documentation, we hope to reduce the integration time from months to weeks. Their ability to eliminate our integration maintenance is a game-changer, allowing our team to focus on building features that will delight our customers," said Sean Landsberg, Co-founder and SVP of Product at AppWork.

On the other side of the partnership, Remen Okoruwa, Co-Founder & CEO at Propify mirrored AppWork's excitement, remarking, "The Propify team is excited to partner with a leading maintenance technology provider like AppWork. We're impressed by their current technical capabilities and are grateful for the opportunity to help them scale their integration program."

The synergy between Propify and AppWork will redefine standards for software integrations within the PropTech industry. Property managers, technicians, and residents will have a better user experience. A broader ecosystem of integrated solutions will enhance this experience further. The two companies aim to simplify operations and improve service delivery.

Anyone looking for an in-depth understanding of the innovative solutions offered by AppWork and Propify should visit their respective websites:

- **Propify:** [getpropify.com](https://getpropify.com/)  
- **AppWork:** [appworkco.com](/)  

Propify and AppWork Forge Strategic Partnership

AppWork announces the launch of an all-new Internal Incident Reporting Platform. The design will revolutionize the way multifamily organizations handle internal incidents.

**Ramsey, NJ, 9/12/2023**
AppWork, a Ramsey-based PropTech leader focused on multifamily maintenance and operations, is excited to announce the launch of its all-new Internal Incident Reporting Platform. This comprehensive system is designed to revolutionize the way multifamily organizations handle internal incidents, from creation to resolution. 

The platform offers a seamless experience for creating and tracking internal incidents in real time, ensuring that no issue goes unnoticed. It allows users to customize their incident reports to align perfectly with their Standard Operating Procedures (SOPs).

One of the standout features is the automated notification system that alerts the appropriate personnel as soon as an incident is logged. This significantly reduces response time and ensures that immediate action is taken. Additionally, the platform provides robust data export and retrieval options, enabling organizations to easily find and export the necessary data for analysis and preventive action planning.

What sets this platform apart is its focus on internal communication and collaboration. Built-in communication tools allow team members to collaborate effectively on each incident, ensuring a coordinated response and resolution.

James Craig, National Account Manager at AppWork, said, "We've listened to our clients and understand the need for a more streamlined, efficient way to manage internal incidents in the multifamily space. Our new platform is not just a tool but a comprehensive solution that integrates seamlessly into daily operations. It's designed to bring peace of mind to our clients, knowing that they have a reliable system in place for incident management."


## Availability 
The Internal Incident Reporting Platform is available now for all AppWork subscribers at no additional cost and can be easily integrated into existing systems.

## About AppWork
AppWork is a Ramsey, NJ-based technology company that is redefining the landscape of multifamily maintenance and operations management. Specializing in solutions for property managers, leadership teams, technicians, and residents, AppWork offers a suite of features designed to simplify and supercharge maintenance operations. From easily creating and tracking work orders to real-time syncing of make-ready boards, AppWork employs AI and advanced algorithms to automate tasks and save valuable time. The platform also provides in-depth analytics, performance badges, and reviews to help you manage your maintenance team more effectively. With additional features like vendor management, actionable analytics, and mobile apps for technicians, AppWork is the comprehensive solution for all your maintenance and operations needs.

For more information, please visit [AppWorkCo.com](https://appworkco.com/).

Internal Incident Reporting Platform

With this cutting-edge innovation, residents can tip technicians after work order completion, fueling the enhancement of the service experience for both residents and maintenance technicians.

**Ramsey, NJ:** With this cutting-edge innovation, residents can tip technicians after work order completion, fueling the enhancement of the service experience for both residents and maintenance technicians.

This release marks the latest step in AppWork's quest to revolutionize maintenance operations. It's a testament to AppWork's commitment to building innovative solutions that energize maintenance teams to deliver peak performance consistently.

"Tech Tipping is more than a feature. It's a game changer for our industry. By empowering residents to tip their technicians, we are closing the loop on the service experience by acknowledging our maintenance teams' hard work, dedication, and expertise," says Sean Landsberg, VP of Product at AppWork. "Our goal was to build a solution that motivates maintenance teams like never before, and Tech Tipping is a significant stride in that direction."

Tech Tipping adds to AppWork's suite of game-changing tools, complementing the previously launched performance-based maintenance badge system. The revolutionary badges incentivize maintenance team members, encouraging them to improve their performance and earn more badges. The latest feature further bolsters AppWork's groundbreaking motivational toolset by providing technicians with direct access to their performance data, such as resident ratings and completed work orders, empowering them to strive for continuous improvement. 

"AppWork's offerings tap into the psyche of maintenance technicians, unlocking next-level performance. We're redefining the multifamily property maintenance landscape, driving engagement and productivity among teams that are often the hardest to motivate. We understand that property managers and leadership may not have a comprehensive knowledge of maintenance operations — and that's where our innovative solutions step in," Landsberg added.

AppWork Announces Tech Tipping

Bert Wray joins the AppWork team as their CEO and is gunning to revolutionize the future of multifamily maintenance with a focus on efficiency and communication.

**Bert Wray joins the AppWork team as their CEO and is gunning to revolutionize the future of multifamily maintenance with a focus on efficiency and communication.**

**Ramsey, NJ:** Just one week after relaunching its brand, AppWork announces that as of May 23rd, 2022, Bert Wray is the new CEO of AppWork. He joins the team with extensive multifamily experience. Bert formerly worked as a Regional Vice President of National Accounts for [Chadwell Supply](https://www.chadwellsupply.com/), overseeing corporate relationships for some of their largest clients. Before that, he worked as a Regional Property Manager. He understands the perspectives of both the owner-operator and the supplier.

Furthermore, as a combat veteran who fought in Operation Iraqi Freedom, he incorporates his military experience into his management style. One important leadership principle he learned in the army is, “You can delegate authority, not responsibility.” He hopes that AppWork will enable community managers across the country to embrace this philosophy.

Bert grabs opportunities and masters them. He quotes Shunryu Suzuki (from Zen Mind, Beginner’s Mind): “In the beginner’s mind there are many possibilities, but in the expert’s there are few.” While bringing years of multifamily knowledge to the table, he still prefers to come in with a fresh and open perspective. His ability to think outside the box and find creative solutions to old problems is one of his core strengths. 

Bert’s goal for AppWork is to make the brand synonymous with multifamily maintenance. He has been teaching seminars about streamlining maintenance operations, and he considers AppWork the embodiment of all the principles he teaches: efficiency, employee engagement, and resident satisfaction. 

He points out, “We’re working where people live, and people live where we're working. Managing a community takes exceptional levels of patience and understanding.”

He acknowledges that staffing is a big challenge in the multifamily industry. His solution? Increase efficiencies by taking the existing staff and improving them. Bert sees AppWork as an essential tool for doing this. He says, "The pitch matches the product. AppWork focuses on the same efficiencies that I've been teaching for years."

Bert serves on the Board of Directors for the [Piedmont Triad Apartment Association](https://www.piedmonttaa.org/). Beyond his local affiliate, he has extensive experience with several other affiliates, state associations and the [National Apartment Association](https://www.naahq.org/). AppWork looks forward to working closely with more apartment associations under the guidance and encouragement of its new CEO.

The AppWork Revolution is Coming

AppWork is about getting work done efficiently, saving money, and keeping residents happy. It streamlines maintenance operations with a platform that works the way property managers already work while enhancing operations simultaneously.

**Ramsey, NJ:** AppRent has become AppWork! The new name better reflects its mission: To redefine multifamily maintenance with a focus on user-friendliness, advanced reporting, and comprehensive analytics. Along with a new name, AppWork also has a new logo.

Yael Posner, Head of Product Design, comments that, “Our new logo really captures the essence of our company. We are forward thinking and innovative. We help multifamily properties grow by helping them manage their maintenance in a smarter, more efficient way. A big part of that is with our analytics and reports.”

AppWork is about getting work done efficiently, saving money, and keeping residents happy. It streamlines maintenance operations with a platform that works the way property managers already work while enhancing operations simultaneously. Seasoned property managers created AppWork. They built and will continue to build features based on real-world experiences and knowledge.

AppWork is all about the service technicians (aka workers). It's the only maintenance management software offering a technician dashboard. This dashboard includes a leaderboard to showcase your top technicians, a breakdown of each technician’s skill set, and advanced reporting on technician performance, both as individuals and as a group.

The app also integrates advanced machine learning to build cutting-edge artificial intelligence. AppWork uses AI to categorize and auto-assign work orders to technicians. Furthermore, it offers location tracking for maintenance techs and an on-call calendar. Both of these features enable a single maintenance team to service multiple properties.

AppWork is customizable and works within existing workflows. If a property manager doesn't need auto assign or doesn't want to track the locations of their techs, they can turn these features off easily. Managers can personalize AppWork's digital make ready board by hiding and showing columns with the click of a mouse.

AppWork’s primary goal is to bring the future of decision-making to today’s community managers. Its unique analytics and daily reports let managers deep dive into their numbers, enabling data-driven decisions. Managers can stop guessing and start knowing.

Maybe they want to know which service technician gets the most done. Or they want to see how long unit turnovers are taking. They might be curious about which type of fixes are taking the most time. AppWork makes it easy to filter, sort, and export data. Property managers can get the information they need, for the period they want, and share it effortlessly.

Adding AppWork to the toolbox of managers, technicians, and residents will enable them to take their communities to the next level.

AppWork Moves In to Renovate Multifamily Maintenance

AppWork, an innovative PropTech company, has expanded its property maintenance software with another important integration.


AppWork has a new RentManager integration

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**Ramsey, NJ:** The AppWork team knows that modern-day property managers need the capability to customize their technology stack. While some property management companies can find a single software platform to fulfill all their needs, most companies need (and want) the ability to choose different software applications for different tasks, according to their specific requirements.

With this new integration, AppWork users will be able to pull data from Rent Manager for a seamless and efficient user experience. Joe Easton, Channel Partner Manager for Rent Manager, said, “The Rent Manager team is dedicated to providing a network of choice for our customers through our Integrations Program. So, we are excited that our platform has enabled AppWork to develop an integration and better meet the needs of the property management industry.”

In an interesting twist, the origins of both AppWork and Rent Manager are similar. Rent Manager was started over 30 years ago by Dave Hegemann, their President and CEO. He wrote a software program in his teens to help his family with the management of their mixed property. Eventually this program evolved into RentManager.

Parallel to this, AppWork was created as a solution for internal use. The founder of AppWork, who is also the CEO of Dasmen Residental, realized that everyone in the property management industry could benefit from its innovative and unique features. Additionally, since the program was tried and tested in real-world conditions, AppWork customers will benefit from a fully realized program.

In addition to developing revolutionary new features for its property maintenance application, AppWork plans to continue developing further integrations for maximum flexibility.

Yosef Gitlin, Lead Engineer at AppWork, expounds that, “We want to give our customers the option of using our cutting-edge maintenance software while using their existing software concurrently. Property managers must be able to sync data easily and accurately. By integrating with Rent Manager, among other platforms, we are empowering our customers with the ability to pick and choose the software most suited for each type of task.”

AppWork Announces Integration with Rent Manager

Innovative PropTech company expands its maintenance platform by adding an additional integration.

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**Ramsey, NJ:** AppWork, after launching its property maintenance management software in August, is now fully integrated with Yardi. Current Yardi clients can upgrade their maintenance platforms while staying perfectly in sync. The AppWork maintenance platform will make life easier for property managers and residents alike.

![screenshot of a work order mock up](https://strapiimages.s3.us-east-2.amazonaws.com/img_yardi_middle_98b5e917c4.png)

By keeping data in a centralized location, property managers will have easy access to one source of truth. Real-time visibility and data-driven insights create smoother operations, improving response times and resident satisfaction. The new integration allows property managers to pull resident information from Yardi to AppWork, reducing time spent on data entry and manual updates. Property managers using Yardi's software platform can seamlessly start using AppWork's maintenance platform. The software will increase productivity, save money, improve response times, and allow for better communication with residents.

"This is one of the many integrations we have been looking forward to completing. We know how important integrations are to create efficiencies with the seamless exchange of data between ERP platforms," explains Nia M. Walters, VP of Sales at AppWork. "The push and pull of data between AppWork and your Voyager environment is crucial to avoid double entry for your onsite teams. This integration, along with AppWork, will save you time and provide more transparency into maintenance performance."

Yardi, a property management software, provides accounting, operations, and ancillary services for residential and commercial properties.

AppWork Integrates With Yardi for Seamless User Experience

Innovative PropTech company is releasing a maintenance app that was built by property managers for property managers.

**Ramsey, NJ:** AppWork is launching a new software for property maintenance management. The platform re-imagines the maintenance process at multifamily properties, as well as upgrading the digital portal experience for residents. The product designers envision better relationships between community managers, maintenance teams, and residents. The resident portal ties directly into the maintenance ecosystem, giving residents full transparency and control. AppWork’s mission is to simultaneously tackle and overcome three industry pain points:

**#1: Complicated Systems**
With the current available property management platforms there is a steep learning curve to handle even the most seemingly basic of functions. This creates an expensive and time-consuming need for training, that is further compounded by the high turnover rate and lack of college education that is prevalent in the industry.

AppWork works to solve this issue with a sophisticated, yet comprehensive and intuitive platform that is as easy to master as Uber.

**#2: Lack of Automation**
While human interaction is a necessary and integral aspect of property management, the ability to automate many daily tasks will consequently lead to increased efficiency and productivity. AppWork looks to minimize the dependence on manual input and interactions which inevitably lead to more errors, more delays, and ultimately a decrease in asset performance. Through AppWork’s systems that include virtual work orders and automatic tech assignment, there will be less reliance on manual input which can be prone to mistakes, but rather immediate and notable improvement to overall property performance.

![a screenshot of work orders by status](https://strapiimages.s3.us-east-2.amazonaws.com/img_launch_middle_9869c40292.png)

**#3: Improve Business Information**
There is never a boring day in the life of a property manager, which is why it is essential that all necessary information is easily and quickly accessible. To help managers make informed decisions, regardless of their relative experience, AppWork is focused on gathering data and displaying it in an easy-to-understand format. Building upon this business intelligence and analytics, AppWork will proactively inform managers about the best way to improve in areas that are struggling and focus on tasks with the biggest impact. It is akin to a coach who tells team members where they need to be and what they need to be doing with precise and automatic performance-based email alerts.

“The need for an automated, easy to use platform that would provide property managers with extensive data to drive better decisions is imperative for the industry,” says Nia M. Walters, Vice President of Sales at AppWork. “The features of AppWork are far superior to others in the industry.”

Along with the maintenance software and resident portal, the company is assiduously working on creating more platforms to bring property management software through the next decade and beyond.

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