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The Reviews That Matter Most

We're proud of what we've built, but we'll be honest: nothing we say about AppWork matters more than what our customers say. Here's a look at what they're sharing.

Ratings across platforms

Trustpilot logo

Appwork is very user friendly, and intuitive. I write what issue the resident reports and Appwork categorizes it and even lets me assign a technician if I want to.

Crystal Alejo

Google logo

Jake and Scott were excellent trainers! They were knowledgeable, engaging, and made the training easy to follow. They explained everything clearly, encouraged questions, and shared helpful real-world examples. I left feeling more confident and better prepared. Thank you both for a great training experience!

Monica Valenzuela

G2 logo

I love knowing which of our maintenance men is assigned to each of our tasks I wish it was more integrated with yardie so that all of the information computed back and forth because sometimes the applications will translate to yardi but not always I would just be nice if we had just the one integrated system I like all of the payment analysis that does as well as tracking wars points for our members sending out text messages

Sabrina G.

Software Advice logo

Refreshing, Its great working alongside a team of people who have came from the property management sector. They can put themselves in our teams shoes and create a smooth workflow process

Rachel P.

Revyse logo

Amazing app AppWork has had a very positive impact on our operations. Since we started using the platform, our maintenance process has become more organized and efficient. It’s much easier to keep track of work orders, communication between team members has improved, and response times are better than before. We’ve also seen an improvement in resident satisfaction, with more positive feedback and an increase in 5-star reviews. On top of that, the setup process was quick and easy. And also the AppWork team is amazing always there to help. Especially Kelley Sosa, she is always available if I have any problem or questions. Overall, AppWork has been a great addition and has helped improve our day-to-day operations I really like the make ready tools. This tool helps me keep track and keep organized with the empty apartments and have them ready to rent. So far everything is fine. In case there’s any issues the AppWork team is always available to help.

cecilia morales

Property manager

Trustpilot logo

This app works a lot better than expected and my team has have nothing but positive constructive feedback. The team at Appwork is very quick to respond with any issues and is always available to offer assistance. Would highly recommend to any maintenance company.

Nick Williams

Google logo

very helpful and easy to use! great app!

Dominique Borquez

Software Advice logo

My overall experience has been great, app work "lessens the load" and allows us to combine tasks that would take a longer period of time into one streamlined process.

Jay D.

Google logo

Amazing app, great interface easy to use.

Abdul Keita

Google Play Store logo

Gracia, me apoya Para Seguir

Francisco Serrano

Trustpilot logo

Before using AppWork, managing work orders felt scattered. Now everything is in one place…

Jill Simmons

Google Play Store logo

This saves time!

Carol Gregory -Fugate'

G2 logo

I like that our maintenance guys can download it on their phones or ipad and close out work orders for themselves. They spend more time on the work order and less time in the leasing office. I do not have any dislikes about the App at this time. No problems that I am aware of at this time.

AK

Capterra logo

Efficient, simple, and easy to use. The app is very user-friendly and makes navigating everything quick and convenient

Ayanna B.

Assistant property manager

Revyse logo

Appwork Is The Go To App Our Companies primary use of Appwork is to assist in the efficiency of assigning & completing work orders, completing unit & property inspections. as well as completing move in & move out inspections. Having the ability to complete daily tasks while being out on the property, directly from our mobile devices, saves us a ton of time. The quality of photos could be better, however this is something that is currently in the works. Appwork is constantly improving which we all love. I would recommend Appwork to any Property Management Company or Commercial Business looking to help streamline all of their Maintenance tasks. Anytime an issue arises, even on weekends, I am able to reach out to Carol or the Appwork Team. Carol is usually able to fix the issues herself, however, if she can not, she escalated it to the Appwork Team & the issue is usually resolved within minutes. Appwork definitely pays for itself by the amount of time saved by being able to complete tasks directly from our mobile devices. Onboarding is just as simple as the App itself is to navigate. Appwork is constantly updating to stay compatible with anything we may need for a specific property of ours or for the company as a whole.

Manuel Garcia

Maintenance Supervisor

G2 logo

We wanted to improve customer service, streamline the maintenance process, and have actionable data. The team at AppWork is incredibly innovative, and the app is so user-friendly that even our most tech-adverse team members find it easy to use. I don't think there is anything i dislike. Maybe more customization options – Offering more flexible settings to tailor workflows based on different property needs. But now I feel like I am nitpicking. Maintenance service request tracking. Problem areas easier to identify and ACTIONABLE DATA / reporting has been a game changer.

Michelle F.

Revyse logo

Financial Analyst Keeping track of work orders and make ready dates. As an analyst I like most that I can see the stages of getting units ready and if they are past due, or which exact date it will be ready. My only complaint is that there is no way to export the make ready board to excel. Multifamily owner/operators I don't know how much we pay for the product. It would be 5 if I could export to excel.

Tyler J.

Financial Analyst

Google Play Store logo

great work flow tool

kris swett

Software Advice logo

Awesome, it has been great! I love it I would recommend to other company's and property managers! Highly recommend

kelly c.

Trustpilot logo

AppWork has greatly improved how we manage maintenance across our portfolio. From work order tracking to reporting, everything is easy to use and very well organized. My technicians adapted to the system quickly, and the visibility it gives leadership has helped us stay proactive instead of reactive. Excellent tool and great support behind it.

Jon Mcstay

Software Advice logo

Overall AppWork has been better than I expected, and it makes everyone's job easier and faster. It makes supervising way easier than it was before.

Tj M.

Google Play Store logo

Works Great!

Jacob Hernandez

Google logo

This program is absolutely the best program on the market! A must have!

Kevin Daugherty

Trustpilot logo

Since adopting AppWork, our team has become much more organized and efficient. Communication has improved, tasks get completed faster, and we’ve cut down on downtime by catching issues early. Having everything in one place makes planning and reporting easier, and it’s helped us shift from reacting to problems to proactively managing maintenance. Overall, it’s made a big difference in productivity and team morale.

Ryan

Capterra logo

The overall experience with AppWork has been amazing! The app itself is seamless and efficient. The staff with AppWork are all super nice, positive, and extremely helpful! I like that once a resident or office staff submits a work order, maintenance can then assign it to themselves in the app and complete it. I also like that they can upload notes and photos of work straight from the app, which streamlines the process. The app eliminates the previous need for maintenance techs to return to the office to close out work orders and receive new tasks, making everything more efficient for staff and residents. It's also very easy to set up, and I appreciate that it's integrated with our Yardi system.

Shannon R.

Assistant Property Manager

Google Play Store logo

great training and love the system

shamus storm

Revyse logo

Best technology company I've worked with Mobile maintenance We implemented AppWork about a year ago and absolutely love the app and the AppWork group. They have to be the most open minded and responsive technology group. They truly listen to your concerns and needs and make adjustments. Highly recommend! I have no complaints 100% They are responsive and open to suggestions

Ginger A.

VP

Trustpilot logo

App Work has truly revolutionized how our service team operates! This maintenance app goes far beyond standard work order tracking — it offers complete visibility into work order history, powerful analytics, and even a real-time heat map that helps us identify trends and improve efficiency. What sets App Work apart is its interactive and engaging design. Our service associates and residents both benefit from a user-friendly, transparent experience that makes communication seamless. The built-in rewards system — with coins, badges, and friendly competition — has completely transformed our team’s engagement and motivation. It’s rare to find a tool that blends productivity, accountability, and fun so effectively. App Work is an absolute game changer in the multifamily world — we can’t imagine running our maintenance operations without it!

Kelli Stiehl

G2 logo

Appwork is easy to use and pretty self-explanatory. The look is very modern and sleek. Customer support is always very helpful and efficient if you run into an issue. It has multiple features to help streamline everyday activities for properties. Appwork consistently integrates seamlessly with the property management software, ensuring that our information is up to date and accurate! The only downside I can think of are the occassional technical issues that are typical of any platform. It really helps that the residents can submit their own work orders with added photos and descriptions to ensure that issues are resolved expeditiously. I also think that it helps maintenance stay organized and on task.

Justin M.

Google logo

AppWorks has been very beneficial to my team, as well as our residents. The communication helps alleviate a lot of workload on the office staff! Highly recommend!

H H

Revyse logo

Great System Work orders/Make Readies The organization and access to be able to see make ready boards from a Regional standpoint. Better recognition on work order categories. Any pm companies looking to streamline work orders/make readies in one system.

Marissa B.

Regional Manager

Revyse logo

Carol Gregory Fugate Switching from another company to Appwork The Representative Carol Gregory-Fugate made the classes fun and interesting! She was precise and engaging. I also like the ease of use the app provides nothing I like everything!! Carol Gregory-Fugate the Appwork rep is awesome

Tanya Lakes

Community Manager

Google logo

Jake was amazing! So excited for this!

Rachel Bryson

Capterra logo

its not bad. the turn board is kind of confusing. but it is also very straight forward with everything else. letting residents see updates on the work orders they put in. It is very easy putting work orders in. it is all straight forward.

Helene N.

Leasing Specialist

Revyse logo

Maintenance management at its finest AppWorks is the best tool for maintenance management. It has been the most efficient way to track work orders, turns, and monthly inspections and keeps us compliant with new laws surrounding security deposits. The accountability factor alone has increased output daily. I love AppWorks's accountability factor. It has created team competitions and camaraderie. The app's ease makes it convenient for our teams to stay on top of work without the idle downtime of picking up paper work-orders and running all over to get the next assignments. The AppWorks Team, especially Carol and Sean are the absolute best to work with. Carol goes above and beyond daily and assists with questions, best practices, glitches (if-any) and will make herself available when called. You don't get this level of service anywhere. AppWorks is continually evolving, and I don't think there is anything that they can do better. If we have a suggestion or need, they create the solution. I would recommend AppWorks to any company that deals with work order management, service industry, field inspectors(any-business) and of course all property management companies. Carol and Sean are fantastic. The increased productivity this app offers makes up 10x the cost.

Tami Luna

Regional Director

Capterra logo

Overall, AppWork stands out as one of the better maintenance software solutions I've used. It combines ease of use with powerful features that support both team coordination and resident communication. I've been using AppWork since August 2025 and have found it to be a user-friendly and highly functional maintenance management tool. The software offers a variety of features that help keep operations organized and efficient. One standout feature is the Make Ready Board, which allows for quick and easy data entry simply by clicking on the relevant box — a very intuitive design. Another impressive feature is the work order resident communication tool. It enables direct communication with residents via phone, text, or email, all within the work order itself. This level of integration is something I haven't seen in other platforms and adds significant value to resident engagement. AppWork also provides access to a wide range of reports, which I'm still exploring due to the extensive variety available. These reporting capabilities offer great potential for deeper insights and operational tracking.

Jeffrey P.

Community Manager

G2 logo

I truly appreciate the easy functionality of AppWork. Its simplicity makes my job smoother and more efficient, which is incredibly valuable to me. Additionally, the customer service from AppWork is amazing; it provides great support whenever I need it. The straightforward setup process of AppWork also stands out, making the transition and adoption to the system hassle-free. Overall, these features significantly enhance my experience and satisfaction with AppWork. NONE I use AppWork for all my maintenance and work order needs thanks to its easy functionality and amazing customer service, making my job smoother and easier.

Vergial P.

Trustpilot logo

The application makes work more convenient and easier, and also saves time while working.

Stella Matingou

Google logo

This has been a great addition for our Teams and increases engagement for the staff and residents.

Carla Clary

Google Play Store logo

love the experience of learning about this app, and I like the system for work orders. its clear, uncomplicated, and even fun with a point system that I've never seen in a professional setting before

Zuriel OxR

Capterra logo

Appwork is a great app that not only makes your work orders faster but it also is great for educating you on your task if you have no idea what is going on Appwork makes my job very efficient. It is very easy to work . It educates you on issues that you are not familiar with

Anonymous User

Maintenance Supervisor

G2 logo

Everything! Service requests, Make Ready Board, Inspections, and Reporting in all one centralized easy to use software. The AppWork team is amazing and very responsive. Nothing, AppWork checks all the boxes and then some. AppWork created some custom report filtering to meet out KPI reporting needs. They are the only company to actually deliver on this promise.

Verified User in Commercial Real Estate

Software Advice logo

Overall, AppWork stands out as one of the better maintenance software solutions I've used. It combines ease of use with powerful features that support both team coordination and resident communication.

Jeffrey P.

G2 logo

I appreciate AppWork for how it efficiently manages work orders for our property. I like that it gets work orders promptly over to our maintenance staff. It's great that it hides personal phone numbers while still allowing phone calls from tech to tenants. The details provided in the work orders, like information about pets and permissions to enter, are particularly valuable and helpful. I also enjoy that it allows for a paperless workflow. I find it challenging that I can't add multiple tenants to choose from when creating a work order. Sometimes, other tenants submit the work order, but we are only able to call the head of household. AppWork helps us get work orders to our maintenance staff quickly and allows phone calls without sharing personal numbers. It provides detailed work orders, covering pets and entry permissions, and keeps everything paperless.

Emily C.

Software Advice logo

The experience has been seamless, the team was onboarded within a few hours and back out in the field, this has kept them engaged and we are seeing higher quality performance

Matt W.

Revyse logo

Streamlined Our Maintenance Process with Ease We use AppWork to streamline our maintenance department. It makes the process more efficient for staff and residents, and enables techs to complete work orders more timely. It streamlines task assignment and allows uploading of notes and photos, eliminating previous workflow delays. I like that once a resident or office staff submits a work order, maintenance can then assign it to themselves in the app and complete it. I also like that they can upload notes and photos of work straight from the app, which streamlines the process. The app eliminates the previous need for maintenance techs to return to the office to close out work orders and receive new tasks, making everything more efficient for staff and residents. It's also very easy to set up, and I appreciate that it's integrated with our Yardi system. I have no notes. I think AppWork works great and is super user friendly! Any Property Management company looking to streamline the maintenance department.

Shannon Taylor R.

Assistant Property Manager

Google logo

App work has made my job so much better. I like the fact we can go paperless and close work orders so easy and leave pictures as well. Would recommend AppWork 100% of time

JD Rogers

Revyse logo

AppWork Maintenance solution AppWork has made our maintenance operations more efficient and consistent. The workflow is straightforward, mobile friendly, and easy for our technicians to use in the field. Reporting and documentation are much cleaner than before, which has helped with audits and property walks. Overall, AppWork is a dependable and well designed maintenance management platform. From work order tracking to reporting, everything is easy to use and very well organized. We’ve been very pleased with AppWork Multi family maintenance

Jonathan Mcstay

Maintenance Manager

G2 logo

It allows me to track make ready dates and work orders for my apartment community. Only complaint is that you cannot export make ready board to excel. With assigning units the correct make ready date and ensuring it's not past due, it helps the model correctly price units.

TJ

Trustpilot logo

It is very easy for residents to use and ask questions to our maintenance team. It gives them real time updates and allows maintenance to communicate with them directly.

Rob Simpson

Revyse logo

App work makes it easy work orders how organized it makes it / the filters nothing at this moment any property

Cali S.

Trustpilot logo

AppWork is a great product I use in my everyday work, and allows me to track performance and progress of our make ready's and work orders.

Tyler J

Google logo

Great app if your are in maintenance, very reliable

korey cureton

Software Advice logo

It's a solid system that supports both field staff and leadership. Communication between site teams and management has improved significantly, and nothing falls through the cracks anymore. Highly recommend AppWork for any maintenance operation looking to streamline their processes.

Jonathan M.

Capterra logo

10/10. Any questions, comments, or recommendations we make are always taken into account and improved for the better. I love Appwork! My entire team has really enjoyed this change. My favorite part is the ability to get reviews from residents as well as recognition for hard work through badges and monthly prizes.

Brittany M.

Regional Property Manager

Google logo

Multifamily maintenance is challenging enough without having technological difficulties on top of it. AppWork is super user friendly, easy to learn and navigate and adaptable to almost any needs your company will have. The reporting features are easy to find and understand. The customer service get a 10/10!

Randy Overbay

Google logo

As a Maintenance Manager overseeing multiple properties, AppWork has been a game changer for our team. The platform is intuitive, reliable, and makes tracking work orders and preventive maintenance incredibly efficient. Communication between site teams and management has improved significantly, and nothing falls through the cracks anymore. Highly recommend AppWork for any maintenance operation looking to streamline their processes.

Jon M

G2 logo

I love using AppWork because it has significantly streamlined the process of conducting inspections during move-ins and move-outs, especially since we now need to document everything with photos. The app's ease of use stands out tremendously, making our daily operations far simpler and more efficient. Additionally, the customer service provided by AppWork is exemplary, with a team that is not only responsive but also continuously working on improving the software with regular updates. I particularly value the reporting capabilities as they allow me as an executive to easily track and monitor the activities of our maintenance teams. The seamless integration with other tools like Yardi further enhances its utility. The initial setup was remarkably straightforward and painless. Overall, the combination of its user-friendly interface, excellent support, effective tracking features, and competitive pricing is what made my team switch from Yardi's maintenance app. I am so satisfied with AppWork that I am very likely to recommend it to others, rating it a 9 out of 10 for recommendation. I am frustrated with the few glitches present in the photo capture feature and the data syncing process to Yardi. Although the development team is responsive and working on fixes, these issues can still be disruptive. I find AppWork makes inspections for move-ins and move-outs easier with required photo documentation. It’s an easy-to-use tool that helps track maintenance activities effectively.

Windell M.

Revyse logo

AppWork Review Streamlined the work order process with great visibility into who is doing what as well as call back percentage and immediate customer feedback. Cuts down on the need for someone to spend time each day closing out work orders from a de4sk top. The App communicates with residents real time. Can create work orders for additional items when residents bring up other things. Easy to use. Work order completion time reports for specific time periods need to include work orders that were received prior to the time frame that were not completed in the previous period or may still be open. Anyone! Customer support has been amazing!

John Schling

Regional Maintenance Supervisor

Google logo

AppWork has had a truly transformative impact on our maintenance operations. The platform provides full clarity across the entire process—work orders, inspections, make-ready, and overall coordination. Having everything centralized in one system has allowed our team to operate with greater efficiency, consistency, and accountability.The reporting capabilities are particularly impressive. With daily, weekly, and monthly insights, we are able to monitor performance, track completion times, identify bottlenecks, and make informed operational decisions. The automated tenant text updates have also significantly improved communication and transparency, resulting in fewer calls to the office and a better resident experience.The mobile app for maintenance technicians is extremely well-designed and intuitive. It makes field work faster and more organized, and the built-in recognition system—where techs can earn badges and rewards—has had a noticeable effect on motivation and work quality. In addition, tenants have the ability to rate technicians after service calls, which has further elevated accountability and overall service standards.Overall, AppWork has streamlined our entire maintenance process, enhanced communication with tenants, and provided valuable data that helps us operate smarter every day. Highly recommended for any property management company looking to modernize and improve its maintenance systems.

Ari Braun

G2 logo

I find AppWork to be incredibly easy to use, which makes it enjoyable for our technicians and keeps them involved and engaged in their work. I also appreciate the daily reports that AppWork provides, as they give us a clear picture of what's happening on the site. The easy and seamless setup process allowed our teams to resume work within a few hours, which was very impressive. Additionally, its integration with Yardi has been beneficial for our operations. We switched to AppWork from MIQ because we had heard great things about it, and it indeed proved to be superior. nothing at this time I find AppWork solves apartment maintenance efficiently, involves and engages our techs, and provides daily reports offering insights into site activities.

Matt W.

Capterra logo

Very good! It also aids supervisors in keeping track of daily operations. The initial setup was very easy! I love how user-friendly AppWork is for my maintenance tasks. It's great at ensuring all work on the property is properly documented in a timely manner, which helps protect the asset. My staff's daily routine improves because they have everything they need in one place. I like the fun ways it adds points for my maintenance and helps us keep track of tasks.

Valerie S.

Property manager

Google Play Store logo

its ok alot you have to learn

Curtis Amy

Software Advice logo

Overall, my experience with AppWork has been very positive. It has helped improve organization and communication, making daily tasks easier to manage and more efficient.

Hannah H.

G2 logo

I really appreciate that setting up AppWork was very easy, and any issues we encountered were quickly resolved by the AppWork team, demonstrating their efficiency and support quality. The gamified experience of AppWork makes daily tasks enjoyable for our maintenance teams, which is a unique and engaging feature. I find the reporting and analytics tools incredibly useful; they provide high-level insights with just a few clicks, allowing me to investigate our team's performance quickly and efficiently. This has made tracking easier, and it's evident that the software was designed with the onsite user in mind. Since implementing AppWork, our team is more organized and efficient. Communication has significantly improved, tasks are completed faster, and downtime is reduced because we can identify issues earlier. Having everything consolidated in one place simplifies all aspects of our job and has shifted our approach from being reactive to proactive in managing maintenance. Overall, this transformation has greatly enhanced our productivity and team morale. I don't dislike anything about AppWork AppWork enhances maintenance management by making tasks engaging for my team, improving organization and communication, accelerating task completion, reducing downtime, and enabling proactive maintenance through centralized data and robust reporting tools.

RH

G2 logo

You can do everything in one app and I know there are upgrades that are coming that are going to improve it even more. The team is extremely responsive to any questions or help you need with the app. They are also so willing to listen to your ideas to improve the app and tailor it for your needs. As of right now, we are just waiting for some of the features that we need in particular - the schedule aspect. We know this is being worked on and we can't wait for it to be up and running! The ability to use 1 app for everything - to communicate with tenants, schedule appointments, keep track of how long jobs take to be done, etc. I also REALLY like that the tenants are able to submit work orders.

SW

Google logo

App Work has been so helpful in our apartment community's transition. Very user friendly, quick and efficient. 5 stars

Tashma Corbin

Revyse logo

AppWorks is a highly effective maintenance app AppWorks is a highly effective maintenance app that simplifies work order requests and improves communication between residents and maintenance staff. It’s easy to use, responsive, and helps ensure issues are tracked and resolved efficiently. The app simplifies work order requests and improves communication between residents and maintenance staff. So far, no complaints or improvements I think this app is highly effective for any company who has a maintenance team

Danielle H.

Leasing Agent

Google Play Store logo

The app is very user friendly, I love the reporting apps, and how work orders are tracked. This makes life and managing a large property seamless

Niecy Steward

G2 logo

I like that app work is accessible from a cell phone and the many reports available are extremely helpful when managing turns and work orders and tech performance. Carol has been extremely helpful with implementing app work. Her patience and willingness to address all questions really helped us! At first the app was a little "buggy" but the support team was always responsive and able to fix any issues quickly. Managing turn times, make ready progress and vendor info

MS

Google logo

We recently started working with AppWork and so far it is as good as everyone says it is. The team is fantastic to work with and makes sure that the implementation is done right.

Yaacov Reich

Software Advice logo

The overall experience with AppWork has been amazing! The app itself is seamless and efficient. The staff with AppWork are all super nice, positive, and extremely helpful!

Shannon R.

Capterra logo

AppWork has been a great experience and we look forward to continuing to use this software to help manage our work orders keep our team organized. It solves issues with tracking work orders, communication gaps, and delays by keeping everything organized and easy to manage.

Mishelle W.

Property Manager

Revyse logo

Fantastic App Work orders for techs. UI and UX Add bulk user import yes

Dan S.

Network Administrator

Google Play Store logo

great

calvin rivers

Revyse logo

Appworks putting resident maintenance request through there makes it very easy to give residents updates on their work orders. having more categories to help figure out the problem right away.

Helene N.

GetApp logo

My favorite part is the ability to get reviews from residents as well as recognition for hard work through badges and monthly prizes.

Brittany M.

Regional Property Manager

Software Advice logo

My overall experience with AppWork has been positive, mainly because it makes managing tasks and communication much easier and more organized. The app is very user-friendly, so it doesn't take long to learn how to use it, and everything is laid out in a clear way. This helps save time and reduces confusion when handling multiple tasks or work orders. One of the biggest strengths is how it improves teamwork and communication. Users can update tasks, add notes, upload photos, and stay connected in real time, which makes collaboration much smoother. Many people also mention that it helps streamline workflows and reduces extra steps, making daily work more efficient. Overall, AppWork is a reliable and effective tool for staying organized and productive. While it may not have every advanced feature, it does a great job at simplifying work processes and helping teams stay on track.

Martin M.

Google logo

Managing our maintenance team at Beaumont Reserve with AppWork has been a total game changer. The ability to track their activities, schedule inspections, and monitor productivity has made everything so much easier and more organized. The app streamlines our processes, allowing us to stay on top of every task without any hassle. Additionally, their customer service is fast, efficient, and always ready to help. I can’t recommend AppWork enough for anyone looking to improve team management and efficiency!

Diana Joyner

Software Advice logo

he platform is fairly easy to use, even for those without a technical background. The layout is clean and organized, though it can take some time to fully understand all of the available features

Verified Reviewer

G2 logo

AppWork has streamlined the accountability aspects of apartment turns and work order management. You can also create move in/move out inspections and property walks easily! Hands down the best tool my teams have ever used! There is nothing I dislike about the app. AppWork has made accountability forefront with the users. It also keeps residents notified of the status of their work orders and the tech assigned to complete them. It has drastically reduced calls from residents asking status and keeps the whole team abreast to the daily schedules of each tech.

Tami L.

Trustpilot logo

This has been a great addition for our Teams, increasing engagement with staff and residents!

Carla Clary

Capterra logo

AppWork has been a strong addition to our operations toolkit. From a VP perspective, what stands out most is its ability to bring consistency, visibility, and accountability to our maintenance workflows across the portfolio. The platform is intuitive for on-site teams, which has supported adoption, but it also delivers the level of reporting and oversight needed at a leadership level. We've seen improvements in work order tracking, response times, and overall organization, all of which contribute to a better resident experience and stronger operational discipline. The AppWork team has also been a reliable partner—responsive, solutions-oriented, and open to feedback as we continue to refine how we use the system. Overall, it's been a valuable investment that supports both day-to-day execution and broader operational goals. The balance between ease of use for on-site teams and robust visibility for leadership. It drives adoption while still delivering meaningful operational insight.

Amber C.

Vice President

Trustpilot logo

Appworks is a game changer in the multifamily industry. It allows onsite staff to work more efficiently and shorten response time to residents. It also is great for capital improvements, preventive maintenance, it is buildable, and integrates with most systems, An amazing product. We have been using this system for about 2 years now.

Naomi Austin

Software Advice logo

AppWork is a user friendly work order program that I can not say enough about. This program saves me time and helps regulate work flow for me.

Jessica A.

Revyse logo

AppWork has been a complete game changer for our operations. Since implementing the platform, our maintenance workflow has become significantly more streamlined, organized, and efficient. Work orders are easier to track, communication between teams has improved, and overall response times have noticeably increased. One of the biggest impacts has been on our resident satisfaction—our 5-star reviews have gone up, and we’re consistently receiving positive feedback specifically around maintenance responsiveness and follow-through. That alone speaks volumes about the effectiveness of the system. No dislikes Everyone I also have to give a huge shoutout to Jake Stoll, who is hands down the most amazing Director of Client Success. His level of support, responsiveness, and genuine investment in our success has made all the difference. He doesn’t just provide solutions—he anticipates needs and ensures we are set up for long-term success.

Kaci W.

Area Manager

Google logo

AppWork's Platform is very user friendly and visually pleasing. Training took less than one day to fully understand and start utilizing. This is a great product to have on your mobile phone as a manager. I am able to submit work orders on the go during my property walks and schedule inspections.

Amy Rice

Trustpilot logo

Super simple and user friendly!

Jay

Revyse logo

Appwork is a Strong PM Tool Standardizing work order management, improving response times, and increasing visibility into maintenance performance across a multi-property portfolio. The balance between ease of use for on-site teams and robust visibility for leadership. It drives adoption while still delivering meaningful operational insight. Continued expansion of reporting customization and deeper integration with property management systems would further enhance its value at scale.

Amber C.

Vice President

Trustpilot logo

I really like how simple AppWork made it for the maintenance teams to use and how easily you can gain insights form the work order data. Adoption is so high because the maintenance teams love the competitive nature of the badges and coins. It's great on the supervisor/management side because you're able to really dig into data and performance and diagnose issues that are recurring at the communities.

Josh P

Trustpilot logo

Great application- user-friendly, improves communication with residents, the office and the maintenance team.

Liz

Revyse logo

Game Changer for Property Management I am a property manager using AppWork for our high rise apartment complex in Philly, and it's been a total gamechanger for me. My favorite part is how it places the responsibility on the maintenance team to complete work orders and communicate with tenants. In the past, all of this was up to me, but now I can see in real time if my team is making efforts to contact tenants and any hold-ups they might be having. It's fantastic. The team at AppWork is very kind and easy to work with. I like the ability to see the communication between the maintenance team and tenants, which means I'm no longer the middleman. This frees up a lot of my time. Also, the initial setup of AppWork was easy. The ability to oversee the communication between my team and the tenants. I can give them more responsibility to connect with the tenants to complete the work instead of having to facilitate everything myself. nothing i can think of rn Property Managers

victoria johnson

property manager

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Great software easy to use great for property management and keeping things organized and manageable

Kelly Jamice Concord

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I love the make ready board feature. We are a lease up community and we have alot of inventory to make ready. This feature allows me to know what status the unit is in and what steps are left so that I can make it ready faster. I absolutely love how it allows me to organize my make readies. There is nothing I dislike about appwork. N/A

AG

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Loving AppWorks! Maintenance It is great that the office staff and maintenance staff can all be on the same page at the same time. For those of us that manage 2 sites, we can be in the loop at all times because we can see all properties anytime. We would like to assign a Pre-Move Out Inspection and Maintenace be able to see that it is scheduled to them without having to go to the desk to see it. Why can they not see it on the app? Yes, I would recommend this all!

Carie B.

Senior Manager

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Excited and Thankful! We're mainly using it for work order and turn tracking. I LOVE that we will have solid tracking for maintenance and a reward system in place! I also am very thankful for the ability for maintenance to put in work orders themselves. So much of it helps both office staff and the maintenance team! I don't love that we can't manually put in turns, our systems don't always translate the best into AppWork. Carol Gregory-Fugate has been so incredibly helpful, and the person who did our in person training at the CIP main office was so kind and gave great explanations as well! To be clear - it's not bad! I've just run into a few issues getting work orders and turns translated into AppWorks from Yardi.

MaKenzie Nickel

Assistant Community Business Manager

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Overall, my experience with AppWork has been good. It's reliable and makes managing work orders and follow-ups much easier.

Victoria G.

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AppWork Review The primary use was I believe work orders, make ready board What I like most about AppWork is that we are able to close work orders off our phone and the make ready board. I do not have any dislikes for AppWork. I would recommend this app to other apartment businesses. I assigned this score because I think this app is awesome I have complaints.

Lucinda Garcia

Community Manager

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Tan Boone

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I have been using AppWork for the last six months to manage maintenance team work orders and other necessary reports for American Landmark, and I find it incredibly effective. I love that it simplifies everything related to work orders and reporting, making daily, monthly, and biannual tasks much more manageable. Another feature that stands out is its user-friendliness; my teams at both Solei on West Thomas and Citrine on 67th absolutely love using the application. Having everything accessible in one location on our cell phones significantly enhances usability and convenience. Additionally, I appreciated the very easy initial setup process, which made integrating AppWork into our routine smooth and straightforward. Overall, my high satisfaction with AppWork is emphasized by a perfect 10 out of 10 likelihood of recommending it to others. N/A I find AppWork exceptionally user-friendly for managing work orders and reporting, unifying these tasks on one mobile platform for our team, which loves its convenience and usability.

Solei on West T.