Technician Management

Easily track the individual performance of each technician with our leaderboards. Always know who's on call. Get real-time data with the activity feed.

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screenshot of our technician dashboard on desktop and on mobile

Improve Performance

We provide a skillset breakdown that is unique in the industry. You can see clearly who performs best in each category.

screenshot of our technician performance badges

Encourage and motivate top performers with performance badges.

Improve communication with our fully bilingual interface.

On the leaderboard, you can see performance metrics for each technician.

AppWork Coins reward technicians for completing maintenance tasks & encourage friendly competition.

Try it for yourself

Implement a centralized maintenance team to increase operational efficiencies. AppWork makes it easy to use one team for multiple properties.

Special Mobile Tech App

Increase compliance and efficiency with this easy-to-use tech app. Techs can complete work orders and report progress. Facilitate communication with residents and managers.

AppWork has a custom mobile app for technicians

Every technician has a custom to-do list that shows all their currently assigned tasks. A color code demarcates work orders, make ready tasks, and inspections.

Techs can tag a work order as pending parts or note when they don't have access to the unit.

Technicians can work from any smartphone or tablet. They'll no longer have easily lost scraps of paper with sensitive information.

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Reduce Callbacks

You can match a technician's skill set with their assigned tasks to reduce callbacks. Tap into individual strengths with specialization. AI tracks each technician's skill proficiencies so the right tech always gets the right job.

reduce technician callbacks by tracking data

The overall rating for each skill category is broken down for each technician.

Track and manage the performance of technicians. See how many work orders were completed, assigned, withdrawn, and reopened.

Keep track of average completion times, for both individuals and teams.

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Try Technician Management for Free

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More Solutions

Product Features

AB 2801  Compliance

Automate compliance with AB 2801 using specially designed features and comprehensive reports.

Insight Reports

Get a concise daily, weekly, and monthly snapshot of your operations and team performance.

Actionable Analytics

Turn data into directives with real-time and in-depth analytics.

Reports

View, generate, and export reports with a couple of taps from any device.

Technician App

A special app for your technicians to help increase operational efficiencies.

Vendor Management

Manage vendors like you manage your technicians, including resident reviews.

Purchase Orders

Request and approve purchase orders with ease. Includes detailed analytics and notifications.

Incident Reports

Create thorough documentation on the spot. Store reports digitally for easy access and searching.

Work Order Tracking

Easily create, track, search, and organize your work orders. Simple yet comprehensive.

Digital Make Ready Board

A collaborative, cloud-based make ready board to help decrease turnover times and reduce vacancy loss.

Inspections

Create and complete inspections with ease. It comes with an intuitive and easy-to-use interface.

Technician Management

Supercharge your maintenance team with in-depth analytics, performance badges, and reviews.

Refrigerant Logs

Track refrigerant usage across jobs and properties to spot inefficiencies and prevent losses

Inventory Management

AppWork’s inventory management keeps your team on the same page with live tracking, of every change and update.

Call Management

When a resident has an emergency after hours, AppWork's IVR kicks in automatically

Asset Tracking

Centralize every asset in one simple dashboard with AppWork’s asset tracking

Due Diligence

Document every unit with photos, checklists, and notes, right from your phone.