About Us
About Us
Inventory Management gives every team a live view of everything in the maintenance shop, total costs, quantities, and part details all in one place, so nothing gets ordered twice and every change is automatically logged.
Call Management launched as a complete call handling solution, now available to all clients at no added cost. Everything your team needs, in one place.
AppWork reaches 50 global team members, advancing our mission to transform multifamily maintenance.
We launched Refrigerant Logs, the multifamily industry's only digital tool to track and log freon usage. Built to keep your team compliant without the paperwork.
Lease Audits launched as a free tool for the entire industry, making the process faster, more accurate, and more accessible than ever.
Less than a year after our Series A, our investors came back. We raised an additional $7M from the same investors who believed in us from the start, doubling our valuation in just twelve months.
We launched and announced the winners of the Top Maintenance Co. program to highlight the top rated property management companies across the country based on maintenance ratings and reviews submitted by residents.
The work we put into building a great place to work got recognized. AppWork earned the NAA Top Employer Award, a reflection of the team we've built and the culture we're proud of.
AppWork now connects seamlessly with AppFolio, making it even easier for more operators to run maintenance the right way.
AppWork keeps growing. We expanded our leadership team with two key hires: Yaniv Almog as SVP of R&D and MJ Oommen as SVP of Client Success, bringing deep expertise to both sides of the product.
Our AI model built specifically for multifamily maintenance. Technicians can now diagnose and resolve work orders faster and more efficiently than ever before.
Maintenance doesn't happen in a vacuum. It happens in the rain, the heat, the cold. We built the industry's first weather integration to help teams understand when weather is driving work orders, prioritize accordingly, and diagnose issues faster with weather-based context.
We always believed maintenance techs deserve easier access to education.
The Maintenance Academy is the industry's first and only 100% free maintenance education company, offering short-form video content online and free in-person certifications including CAMT, EPA, and CPO.
We closed our Series A, led by Resolve Growth Partners and joined by Ginossar and our existing investors. The capital to take AppWork to the next level.
We took competition global. In partnership with Chadwell Supply, we launched the Chadwell Supply Leaderboard to recognize and reward the top-performing maintenance technicians across the country. The best in the business finally have a stage.
We launched the first partnership of its kind, bringing maintenance data to life on a map. Through our integration with Engrain, every client now has a live visual layer of maintenance activity across their portfolio at no added cost.
The entire AppWork platform, now in your pocket. We launched the Admin App to put the full power of AppWork anywhere you are. No desk required.
We wanted
- To create innovative software that focuses on minimizing training and boosting efficiencies to overcome the daily problems faced by multifamily owners and operators.
- To bring more awareness of the impact and importance of maintenance to the industry, seeing as maintenance is at least 50% of operations within property management.
- 1Have typically experienced lower compensation versus other positions in the industry.
- 2Have the least opportunities for promotion.
- 3Interact with residents in a more negative context, usually on residents’ most difficult days, compared to the leasing agents who interact with them in a more positive context.
- 4Have less exposure to company culture (also due to being out of the office).
- 5 Experience less supervision and more freedom when compared to leasing agents.
- 6 Interact with residents far more than leasing agents. They are the face of a property and the primary representatives.
- 7 Work with managers who don’t always appreciate maintenance struggles. Most managers start as leasing agents.
Steep learning curves
By the time office staff learned a new system, they had a new job at a different property. On the technician side, there was a lot of resistance to using technology. We wanted to overcome this obstacle.No data
Management companies had extensive data for leasing, marketing, and general operations (comprising approximately 50% of company employees). When it came to running maintenance and technician management? Crickets. If managers have no maintenance and technician data, their overall operations are debilitated.Data integrity
After gathering data, we observed that managers and technicians could easily manipulate a few data points to their advantage. We needed to find a way of ensuring data integrity.Resident complaints
Leasing agents were spending too much time on work orders. They were answering phone calls from residents and responding to emails out work orders. We wanted to free up their time, en ling them to speak more with prospective residents.
