Gamifying Multifamily Maintenance

How Gamification Improves Performance in Multifamily Maintenance

When it comes to multifamily property management, keeping maintenance teams motivated and engaged can be a challenge. But what if there was a way to make maintenance more fun and rewarding? Enter gamification the next big thing in multifamily maintenance management.

At AppWork, we’re taking gamification to new heights with the introduction of AppWork Coins, a game changing feature that combines performance tracking with friendly competition and real-time rewards. Here’s why gamification is transforming maintenance management and how AppWork Coins are leading the way.

What is Gamification?

Gamification is the process of applying game-like elements, such as points, rewards, and competitions, to non-game activities. In the workplace, it can foster motivation, improve productivity, and create a more enjoyable work environment.

Why Gamification Matters in Multifamily Maintenance

Maintenance is the backbone of resident satisfaction, but it’s often a demanding job. Gamification provides a way to:

• Boost Team Morale: Recognition and rewards keep technicians motivated.
• Drive Better Performance: Clear goals and metrics help technicians focus on what matters most.
• Improve Resident Satisfaction: Encouraging excellence in maintenance leads to happier residents and better reviews.

How AppWork Coins Work

AppWork Coins are the perfect blend of fun and function. Technicians earn coins by completing tasks, earning badges, and receiving positive reviews. Managers can track performance, identify top performers, and foster a culture of achievement. Here’s the breakdown:

• +20 Coins: For each work order, make-ready, or inspection completed
• +50 Coins: For earning a new badge
• +10 Coins: For staying active each month
• +30 Coins: For a 5-star review
• -50 Coins: For callbacks

AppWork Coins don’t just make maintenance fun; they also provide operators with a clear, simple way to measure performance.

The Future of Gamification in Multifamily

As more property management companies embrace gamification, the opportunities for innovation are endless. AppWork is already working on new features to level up AppWork Coins. Stay tuned as we continue to transform the multifamily maintenance experience!