THE MAINTENANCE ACADEMY PRESENTS
Advance your skills with quick, expert-led training designed for busy maintenance pros.
Gain practical tips to boost efficiency and deliver exceptional service—anytime, anywhere
Educators
View All >- Chadwell UniversityMULTIFAMILY MAINTENANCE TRAINING
- Justin ShockleyAREA MAINTENANCE SUPERVISOR
- Oscar Rodriguez-AguilaSENIOR REAL ESTATE EXECUTIVE - CPM
- Rachel CobbREGIONAL DEVELOPMENT MANAGER AT THS NATIONAL, LLC
- Melvyn ScofieldPROJECT MANAGER - IOWA ROOFING GUY
- Paul RhodesSENIOR MANAGER OF MAINTENANCE LEARNING WITH BROOKFIELD MULTIFAMILY & HOST OF MAINTENANCE MINDSET PODCAST
- Daniel FustonSENIOR SERVICE MANAGER FOR AMERICAN CAMPUS COMMUNITIES
- Mark CukroPRESIDENT OF PLUS ONE CONSULTING AND FOUNDER OF SERVICE TEAM TRAINING
- Mark SharpDIRECTOR OF MAINTENANCE EDUCATION
New Videos
- Soft Skills| 5 minWorking with Contractors: Tips for Techs
- Soft Skills| 3 minWork Orders: Why Documentation Matters
- Preventative Maintenance| 6 minSmoke Detector Safety & Tracking Tips
- Soft Skills| 4 minHandling Aggressive Residents Professionally
- Soft Skills| 3 minWork Order Rule: No Minors, No Entry
- Fair Housing| 2 minFair Housing & Work Order Guidelines
- Exterior/Grounds Maintenance| 4 minSafety First: Exterior Maintenance
- Soft Skills| 3 minTeam Communication Leads to Success
- Exterior/Grounds Maintenance| 6 minMust -Have Property Site Info for Every Team
- Project Management| 2 minProject Management & Site Supervision
Mental Health
View All >- Mark Sharp | 3 minMental Health
- Mark Sharp | 2 minHigh Stress Levels
- Mark Sharp | 2 minPhysical Strain and Fatigue
- Mark Sharp | 3 minWork Life Balance
- Mark Sharp | 2 minLimited Recognition and Support
- Mark Sharp | 2 minExposure to Hazards
- Mark Sharp | 2 minMental Health Coping Strategy #1
- Mark Sharp | 2 minMental Health Coping Strategy #2
- Mark Sharp | 2 minMental Health Coping Strategy #3
- Mark Sharp | 2 minMental Health Coping Strategy #4
- Mark Sharp | 3 minMental Health Coping Strategy #5
- Mark Sharp | 3 minWork Place Initiative #1
- Mark Sharp | 2 minWork Place Initiative #2
- Mark Sharp | 3 minWork Place Initiative #3
- Mark Sharp | 3 minWork Place Initiative #4
- Mark Sharp | 1 minWork Place Initiative #5
Customer Service
View All >- Mark Cukro | 2 minCustomer Service Starts Before You Speak
- Mark Cukro | 1 minAsk Clarifying Questions
- Mark Cukro | 1 minComplaints Are opportunities
- Mark Cukro | 1 minConflict to Collaboration
- Mark Cukro | 1 minLead with Empathy
- Mark Cukro | 1 minDon't Lead Negativity: Reset the Expectation
- Mark Cukro | 1 minBe Kind and Authentic
- Mark Cukro | 1 minSmall Improvements, Big Impact
- Mark Cukro | 1 minProve You Are Listening
- Mark Cukro | 1 minSpeak Their Language
- Mark Cukro | 1 minOwn It and Fix It
- Mark Cukro | 1 minThe Plus One Concept
- Mark Cukro | 1 minDe-escalate with Calm and Control
- Mark Cukro | 1 minLeave with Gratitude and Confidence
Preventative Maintenance
View All >- Mark Sharp | 2 minPreventative Maintenance: Appliances
- Mark Sharp | 3 minPreventative Maintenance: Exterior/Grounds
- Mark Sharp | 3 minPreventative Maintenance: Electrical Systems
- Mark Sharp | 3 minPreventative Maintenance: General Tips
- Mark Sharp | 3 minPreventative Maintenance: HVAC
- Mark Sharp | 2 minPreventative Maintenance: Pest Control
- Mark Sharp | 2 minPreventative Maintenance: Plumbing
- Mark Sharp | 3 minPreventative Maintenance: Safety & Compliance
- Oscar Rodriguez-Aguila | 6 minSmoke Detector Safety & Tracking Tips
Roofing
View All >Project Management
View All >Curb Appeal
View All >Exterior/Grounds Maintenance
View All >Stay Connected with
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