THE MAINTENANCE ACADEMY PRESENTS
Advance your skills with quick, expert-led training designed for busy maintenance pros.
Gain practical tips to boost efficiency and deliver exceptional service—anytime, anywhere
Educators
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New Videos
Soft Skills| 5 minWorking with Contractors: Tips for Techs
Soft Skills| 3 minWork Orders: Why Documentation Matters
Preventative Maintenance| 6 minSmoke Detector Safety & Tracking Tips
Soft Skills| 4 minHandling Aggressive Residents Professionally
Soft Skills| 3 minWork Order Rule: No Minors, No Entry
Fair Housing| 2 minFair Housing & Work Order Guidelines
Exterior/Grounds Maintenance| 4 minSafety First: Exterior Maintenance
Soft Skills| 3 minTeam Communication Leads to Success
Exterior/Grounds Maintenance| 6 minMust -Have Property Site Info for Every Team
Project Management| 2 minProject Management & Site Supervision
Mental Health
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Mark Sharp | 3 minMental Health
Mark Sharp | 2 minHigh Stress Levels
Mark Sharp | 2 minPhysical Strain and Fatigue
Mark Sharp | 3 minWork Life Balance
Mark Sharp | 2 minLimited Recognition and Support
Mark Sharp | 2 minExposure to Hazards
Mark Sharp | 2 minMental Health Coping Strategy #1
Mark Sharp | 2 minMental Health Coping Strategy #2
Mark Sharp | 2 minMental Health Coping Strategy #3
Mark Sharp | 2 minMental Health Coping Strategy #4
Mark Sharp | 3 minMental Health Coping Strategy #5
Mark Sharp | 3 minWork Place Initiative #1
Mark Sharp | 2 minWork Place Initiative #2
Mark Sharp | 3 minWork Place Initiative #3
Mark Sharp | 3 minWork Place Initiative #4
Mark Sharp | 1 minWork Place Initiative #5
Customer Service
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Mark Cukro | 2 minCustomer Service Starts Before You Speak
Mark Cukro | 1 minAsk Clarifying Questions
Mark Cukro | 1 minComplaints Are opportunities
Mark Cukro | 1 minConflict to Collaboration
Mark Cukro | 1 minLead with Empathy
Mark Cukro | 1 minDon't Lead Negativity: Reset the Expectation
Mark Cukro | 1 minBe Kind and Authentic
Mark Cukro | 1 minSmall Improvements, Big Impact
Mark Cukro | 1 minProve You Are Listening
Mark Cukro | 1 minSpeak Their Language
Mark Cukro | 1 minOwn It and Fix It
Mark Cukro | 1 minThe Plus One Concept
Mark Cukro | 1 minDe-escalate with Calm and Control
Mark Cukro | 1 minLeave with Gratitude and Confidence
Preventative Maintenance
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Mark Sharp | 2 minPreventative Maintenance: Appliances
Mark Sharp | 3 minPreventative Maintenance: Exterior/Grounds
Mark Sharp | 3 minPreventative Maintenance: Electrical Systems
Mark Sharp | 3 minPreventative Maintenance: General Tips
Mark Sharp | 3 minPreventative Maintenance: HVAC
Mark Sharp | 2 minPreventative Maintenance: Pest Control
Mark Sharp | 2 minPreventative Maintenance: Plumbing
Mark Sharp | 3 minPreventative Maintenance: Safety & Compliance- Oscar Rodriguez-Aguila | 6 minSmoke Detector Safety & Tracking Tips
Roofing
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Project Management
View All >Curb Appeal
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Exterior/Grounds Maintenance
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