THE MAINTENANCE ACADEMY PRESENTS
Advance your skills with quick, expert-led training designed for busy maintenance pros.
Gain practical tips to boost efficiency and deliver exceptional service—anytime, anywhere
Educators
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New Videos
HVAC| 14 minRefrigerant Recovery Basics
Purchasing / Budgeting| 2 minMake Trade Shows Work For You
Project Management| 1 minProject Scheduling Made Simple
Appliance Repair| 1 minAdjusting Oven Temperature Settings
Appliance Repair| 5 minService Mode on GUD27 Stacked Laundry
Appliance Repair| 7 minGE SmartHQ: Diagnosing Fridge Cooling Issues
Appliance Repair| 2 minGE SmartHQ: Fast Dishwasher Diagnostics
Appliance Repair| 3 minDiagnosing Dishwasher Heater Faults
Appliance Repair| 2 minUsing Service Mode on GE Dishwashers
Appliance Repair| 3 minHow to Enter Dishwasher Fault Mode
Soft Skills
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Mark Cukro | 2 minAce Your Interview Part 1
Mark Cukro | 2 minAce Your Interview Part 2
Mark Cukro | 1 minAce Your Interview Part 3
Paul Rhodes | 2 minAppearance
Paul Rhodes | 2 minBe Identifiable
Paul Rhodes | 2 minChallenging Conversations
Paul Rhodes | 4 minClean Up
Paul Rhodes | 4 minCustomer Expectations
Paul Rhodes | 5 minDeescalation
Paul Rhodes | 2 minDocumentation
Paul Rhodes | 5 minGamification
Paul Rhodes | 3 minHave a Plan
Paul Rhodes | 5 minHow to Enter
Paul Rhodes | 3 minInspections
Paul Rhodes | 3 minMake Readies
Paul Rhodes | 3 minPerception
Paul Rhodes | 3 minPhoto Documentation
Paul Rhodes | 5 minPlanning Your Day
Paul Rhodes | 4 minResident Expectations
Paul Rhodes | 3 minService Request Prep
Paul Rhodes | 3 minSituational Awareness
Paul Rhodes | 2 minThings Not to Say
Paul Rhodes | 4 minTime is Money
Paul Rhodes | 4 minTroubleshooting
Paul Rhodes | 4 minWork Order Communication
Paul Rhodes | 3 minWork Order Documentation
Mark Sharp | 3 minAppearance
Mark Sharp | 2 minConflict Resolution
Mark Sharp | 2 minFilling Out a Completed Work Order
Mark Sharp | 3 minFollow Up
Mark Sharp | 2 minHow to Enter Someone's Home
Mark Sharp | 2 minPatience
Mark Sharp | 2 minPositive Attitude
Mark Sharp | 2 minProfessionalism
Mark Sharp | 2 minSafety
Mark Sharp | 3 minShop Organization
Mark Sharp | 2 minVague Work Order Description
Mark Sharp | 2 minCustomer Service: Before the Visit #1
Mark Sharp | 3 minCustomer Service: Before the Visit #2
Mark Sharp | 2 minCustomer Service: Before the Visit #3
Mark Sharp | 3 minCustomer Service: During the Visit #1
Mark Sharp | 2 minCustomer Service: During the Visit #2
Mark Sharp | 2 minCustomer Service: During the Visit #3
Mark Sharp | 2 minCustomer Service: During the Visit #4
Mark Sharp | 1 minCustomer Service: After the Visit #1
Mark Sharp | 2 minCustomer Service: After the Visit #2
Mark Sharp | 2 minCustomer Service: After the Visit #3
Mark Sharp | 2 minCustomer Service: After the Visit #4
Mark Cukro | 3 minWhat is Your Role as Supervisor
Mark Cukro | 3 minYour Role as Maintenance Supervisor
Mark Cukro | 1 minLearn to Learn
Mark Cukro | 2 minWhat Your Team Wants From You
Mark Cukro | 1 minActive Listening
Mark Cukro | 3 minBlind Spots & Communication
Mark Cukro | 2 minWhat Accountability Really Means
Mark Cukro | 1 minKnow Your Whys
Mark Cukro | 1 minWhat Owners Really Want
Rachel Cobb | 1 minIntro to Having a Difficult Conversation
Rachel Cobb | 1 minPreparation for the Difficult Conversation
Rachel Cobb | 1 minHaving the Difficult COnversation
Rachel Cobb | 1 minFollowing Up After a Difficult Conversation
Mark Cukro | 2 minNotification Syndrome is Real
Mark Cukro | 0 minClarity in Communication
Mark Cukro | 1 minThe Power of a Name: Reconnect and Engage
Mark Cukro | 1 minCut the Jargon: Speak to Be Understood
Mark Cukro | 1 minCommunication is Code
Mark Cukro | 2 minAsk Questions with Purpose
Mark Cukro | 2 minDe-Escalate at the Doorway
Mark Cukro | 2 minDrop the Attitude, Keep the Message
Mark Cukro | 1 minCorrect the Behavior, Not the Person
Mark Cukro | 2 minHow Can I Help You Succeed
Mark Cukro | 2 minDifferent Roles, Same Team
Oscar Rodriguez-Aguila | 3 minTeam Communication Leads to Success
Oscar Rodriguez-Aguila | 3 minWork Order Rule: No Minors, No Entry
Oscar Rodriguez-Aguila | 4 minHandling Aggressive Residents Professionally
Oscar Rodriguez-Aguila | 3 minWork Orders: Why Documentation Matters
Oscar Rodriguez-Aguila | 5 minWorking with Contractors: Tips for Techs
Oscar Rodriguez-Aguila | 4 minRespectful Repairs in Resident Units
Oscar Rodriguez-Aguila | 4 minSee Something? Say Something.
Oscar Rodriguez-Aguila | 3 minWords Matter: Stay Professional
Oscar Rodriguez-Aguila | 3 minLook the Part: Maintenance Pride
Oscar Rodriguez-Aguila | 6 minEmergency Maps Save Minutes
Travis Everett | 3 minSmart Purchasing for Maintenance Pros
Travis Everett | 7 minFinancial Terms for Maintenance Pros
HVAC
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Mark Sharp | 1 minHVAC Condenser Diagnose
Mark Sharp | 2 minHVAC Electric Heat Diagnose
Mark Sharp | 1 minHVAC Fan Motor/Fan Relay Diagnose
Mark Sharp | 2 minAir Flow
Mark Sharp | 3 minCondensing Unit
Mark Sharp | 3 minHVAC Evaporator
Mark Sharp | 4 minHeat
Mark Sharp | 1 minHigh Limit Switch
Mark Sharp | 1 minHVAC Contactor
Mark Sharp | 2 minLimit Switch vs Fuse Link
Mark Sharp | 3 minHow to Test Defrost Control Board
Mark Sharp | 5 minTesting an HVAC Thermostat
Mark Sharp | 6 minThermostat Wiring
Mark Sharp | 3 minHVAC Transformer
Justin Shockley | 3 minHow to Replace an HVAC Air Filter
Chadwell University | 12 minHow to Restring a Heat Strip
Daniel Fuston | 2 minHow to Test an HVAC Capacitor
Mark Cukro | 3 minHVAC Basics
Mark Cukro | 1 minHVAC Basics - The Thermostat
Mark Cukro | 1 minHVAC Basics - The Condenser
Mark Cukro | 1 minHVAC Basics - The Delta T
Mark Cukro | 2 minHVAC Basics - Delta T #2
Mark Sharp | 7 minNormally Open vs. Normally Closed Switches
Mark Cukro | 1 minHow to Test a Capacitor Fast & Accurate
Mark Cukro | 4 minHow to Test a Transformer (Step-by-Step)
Mark Cukro | 3 minTransformers 101: How They Work
Mark Cukro | 4 minHow to Test Sequencers & Fan Delays
Mark Cukro | 4 minUpflow HVAC: Filters, Drains & Float Switches
Mark Cukro | 4 minInside an HVAC Unit: Safety & Components- Chadwell University | 14 minRefrigerant Recovery Basics
Appliance Repair
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Daniel Fuston | 1 minWhirlpool Dishwasher Diagnostic Mode
Daniel Fuston | 2 minSamsung DW Diagnostic Mode
Justin Shockley | 1 minReplace a Samsung Refrigerator Water Filter
Chadwell University | 2 minHow to Replace a Water Heater Element
Chadwell University | 3 minHow to Replace a Water Heater Thermostat
Daniel Fuston | 2 minHow to Test a Water Heater Element
Mark Cukro | 1 minMicrowave Not Heating? Try This Simple Test
Mark Cukro | 3 minHow to Diagnose a Broken Fridge Like a Pro
Mark Cukro | 3 minHow a Stove & Oven Really Work
Matthew Hartman | 1 minGarbage Disposal Quick Fix Tips
Juan Morales | 1 minUnderstanding Oven Preheat Cycles
Juan Morales | 1 minHow to Test an Oven Sensor
Juan Morales | 2 minGDF510 Dishwasher Fault Codes- Juan Morales | 3 minHow to Enter Dishwasher Fault Mode
- Juan Morales | 2 minUsing Service Mode on GE Dishwashers
- Juan Morales | 3 minDiagnosing Dishwasher Heater Faults
- Juan Morales | 2 minGE SmartHQ: Fast Dishwasher Diagnostics
- Juan Morales | 7 minGE SmartHQ: Diagnosing Fridge Cooling Issues
- Juan Morales | 5 minService Mode on GUD27 Stacked Laundry
- Juan Morales | 1 minAdjusting Oven Temperature Settings
MOST WATCHED
Fix It Forward - Episode 1
Step into the first-ever multifamily maintenance docuseries as we kick things off in Atlanta with Sabrina, a 25-year veteran, high-rise pro, and passionate mentor. From flooded units to fire pump systems, Sabrina proves maintenance is more than turning a wrench—it's a calling. Watch how one woman’s journey from single mom to respected leader is inspiring the next generation of trades professionals.
Mental Health
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Mark Sharp | 3 minMental Health
Mark Sharp | 2 minHigh Stress Levels
Mark Sharp | 2 minPhysical Strain and Fatigue
Mark Sharp | 3 minWork Life Balance
Mark Sharp | 2 minLimited Recognition and Support
Mark Sharp | 2 minExposure to Hazards
Mark Sharp | 2 minMental Health Coping Strategy #1
Mark Sharp | 2 minMental Health Coping Strategy #2
Mark Sharp | 2 minMental Health Coping Strategy #3
Mark Sharp | 2 minMental Health Coping Strategy #4
Mark Sharp | 3 minMental Health Coping Strategy #5
Mark Sharp | 3 minWork Place Initiative #1
Mark Sharp | 2 minWork Place Initiative #2
Mark Sharp | 3 minWork Place Initiative #3
Mark Sharp | 3 minWork Place Initiative #4
Mark Sharp | 1 minWork Place Initiative #5
Customer Service
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Mark Cukro | 2 minCustomer Service Starts Before You Speak
Mark Cukro | 1 minAsk Clarifying Questions
Mark Cukro | 1 minComplaints Are opportunities
Mark Cukro | 1 minConflict to Collaboration
Mark Cukro | 1 minLead with Empathy
Mark Cukro | 1 minDon't Lead Negativity: Reset the Expectation
Mark Cukro | 1 minBe Kind and Authentic
Mark Cukro | 1 minSmall Improvements, Big Impact
Mark Cukro | 1 minProve You Are Listening
Mark Cukro | 1 minSpeak Their Language
Mark Cukro | 1 minOwn It and Fix It
Mark Cukro | 1 minThe Plus One Concept
Mark Cukro | 1 minDe-escalate with Calm and Control
Mark Cukro | 1 minLeave with Gratitude and Confidence
Plumbing
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Daniel Fuston | 1 minTesting an Electric Water Heater Thermostat
Mark Sharp | 2 minElectric Water Heater
Mark Sharp | 2 minElectric Water Heater Element Test
Mark Sharp | 1 minWater Heater Element Testing with Ohms
Mark Sharp | 1 minRepairing a Stuck Disposal
Mark Sharp | 3 minReplacing a Faucet Stem Cartridge
Mark Sharp | 2 minReplacing a faucet neck
Mark Sharp | 2 minReplacing a Faucet Aerator
Mark Sharp | 1 minHow to Replace a Faucet Handle
Mark Sharp | 4 minHow to Replace a Mansfield Flush Valve Seal
Daniel Fuston | 2 minHow to use a Hand Swage
Mark Sharp | 4 minHow to Clear a Tub Drain Easily
Safety
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Mark Cukro | 2 minClean Shop, Clear Mind: Why It Matters
Mark Cukro | 2 minGolf Cart Safety & Maintenance Tips
Mark Cukro | 1 minManagers: Never Ask to Pull a Meter
Mark Cukro | 2 minA Needle in the Trash: A Real Safety Wake-Up
Mark Cukro | 4 minProtect Your Eyes: Glasses, Goggles & Shields
Mark Cukro | 5 minHeat Stress Awareness & Prevention
Mark Cukro | 5 minBites, Stings & Safety Things
Mark Cukro | 5 minSee It Coming: Eye Safety on the Job
Mark Cukro | 5 minGet a Grip: Hand Protection Matters
Mark Cukro | 5 minHVAC Safety: Filters & Condensation
Oscar Rodriguez-Aguila | 3 minChange the Locks - No Shortcuts on Safety
Melvyn Scofield | 1 minSafety Isn't First, Its Everything
Electrical
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Mark Sharp | 1 minHow to Replace a Light Bulb
Mark Sharp | 4 minHow to Replace a Duplex Receptacle
Mark Sharp | 2 minTesting an Electric Range Burner
Daniel Fuston | 0 minHow to Track Down a Low Voltage Short
Mark Cukro | 9 minMultimeter Basics: Read it Right, Stay Safe
Mark Cukro | 3 minMultimeter Basics - Testing an Outlet
Mark Cukro | 2 minMultimeter Basics - Testing Switches
Mark Cukro | 3 minMultimeter Basics - Range Elements
Mark Cukro | 3 minHow to Test Receptacles Like a Pro
Mark Cukro | 6 minBreaker Panel Basics & Troubleshooting Tips
Preventative Maintenance
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Mark Sharp | 2 minPreventative Maintenance: Appliances
Mark Sharp | 3 minPreventative Maintenance: Exterior/Grounds
Mark Sharp | 3 minPreventative Maintenance: Electrical Systems
Mark Sharp | 3 minPreventative Maintenance: General Tips
Mark Sharp | 3 minPreventative Maintenance: HVAC
Mark Sharp | 2 minPreventative Maintenance: Pest Control
Mark Sharp | 2 minPreventative Maintenance: Plumbing
Mark Sharp | 3 minPreventative Maintenance: Safety & Compliance
Oscar Rodriguez-Aguila | 6 minSmoke Detector Safety & Tracking Tips
Oscar Rodriguez-Aguila | 4 minPlan Ahead: Preventative Maintenance
New Technician
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Mark Cukro | 1 minStarting Strong as a New Tech #1
Mark Cukro | 2 minMonth 2-3: Growing as a Maintenance Tech
Mark Cukro | 2 minDo It Right: Safe Repairs Every Time
Mark Cukro | 2 minKeys to Success in Maintenance
Mark Cukro | 2 minSo You Want to Be a Supervisor?
Mark Cukro | 2 minEssential Tools for New Techs
Mark Cukro | 2 minTools for Leveling Up as a Tech
Mark Cukro | 2 minPro-Level Tools That Show Youre Skilled
Roofing
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Project Management
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Purchasing / Budgeting
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Exterior/Grounds Maintenance
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Docuseries
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Curb Appeal
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