AppWorks offline mode helps when internet lacks
How AppWork's offline mode helps property Managers overcome lack of internet connectivity
Power outages caused by violent weather throw a huge wrench in any apartment community maintenance services.
Kings Cove Apartments managed by Asset Living near Houston recently experienced Hurricane Beryl, leaving the onsite team, residents, and staff members without power for 10 days and internet or wifi for one additional week. Many residents temporarily left their storm-damaged apartment homes and waited for the green light to return – often, this signal comes once they learn their apartment has been remedied from water and wind damage.
Fortunately, during Beryl, the Asset Living team at Kings Cove managed its work orders through AppWork, which functioned without Wi-Fi. This allowed community manager Ashley Luna to close out jobs, giving residents the relief that they could come home.
“When Hurricane Beryl hit, we lost power for 10 days,” Luna said. “We had no staff working the main office. Because our community is close to the water, and there are no cell towers – we have a bad Wi-Fi connection, anyway – even during good conditions. So, in this situation, residents couldn’t even call into our system during the storm.”
Fortunately, she was able to use AppWork without internet.
“Some of our residents who left because of the conditions weren’t sure when they could move back in, but once they saw that their work orders had been completed, they knew they could return,” Luna said.
Timeliness and organization are never more crucial than during weather catastrophes.
AppWork’s New Integration with Engrain Maps
AppWork has taken another step forward with its mobile maintenance scheduling and work-order management tool with an exciting new integration partnership with Engrain. Engrain’s state-of-the-art interactive maps are now integrated into AppWork’s software to improve work order efficiency, property maintenance troubleshooting, and budgeting.
An interactive, unit-by-unit apartment property map now overlays AppWork’s powerful data analytics platform, offering enhanced visual storytelling at no additional cost to all AppWork clients.
Property management companies can now visualize key maintenance data points directly on their property maps. This integration enables more efficient operations, streamlined maintenance workflows, and improved overall resident experience and satisfaction.