Winners For Top Rating Maintenance Winter 2025!!
See Winners!!
All Release Notes
Make Ready
Inspections
Work Orders
Technician App

Mid-January Update: Exciting New Features & Improvements!

Admin Portal
Tech App
Upgrades
New Features
Integrations
Bugfixes

Mid January Update

🚀 Get ready for the latest AppWork update—packed with new features to streamline your workflow, enhance user experience, and bring more flexibility to your operations!

Here's what's new:

Custom Work Order Priorities

We’ve just made customizing work order priorities easier than ever! You can now create as many work order priorities as you like, complete with custom colors and icons!

This new level of personalization will help you better organize your work orders based on your unique needs.

Remember, work order priorities can still be set by default based on the kind of work order, but with these new options, the possibilities for customization are endless!

Head to Settings > System Settings > Work Orders to start creating your priorities today!

The new priorities will not show on the technician app until we release the next update (scheduled for next week)

AppWorks High Priority


Earned Badges Tracking

Let the badge competition begin! You can now track how many badges each technician has earned—both in total and over a specific time period—from the List View of the technician page.

Who will earn the most badges this month?

AppWorks New Badge Report


AppWork Coins Formatting Improvements

We’ve given the AppWork Coins some formatting to make them easier to read and use!


Make Ready Settings Update

This update makes the make ready board even more versatile.

Clients can now use a hybrid version of the property management software integration with the make ready board. Specifically, for make ready date input allowing users to manually input the ready date while keeping the integration active for the actual unit completion. If you enable this setting, the ready date import from your property management system will be deactivated.


Updated Archived Units on the Make Ready Board

We’ve streamlined the handling of archived units! Instead of the legacy “archived” view, we’ve added a new tab on the make ready board specifically for units that have been made ready and subsequently moved in. Access archived units more easily than ever before!


Improved Inspections System

We’ve revamped the inspections system with a new URL method for each button clicked, providing a smoother experience and adding the ability to easily share specific inspection URLs.

This improvement is just the beginning—soon it will be rolled out to other parts of the platform for an even better user experience.


Default Order for Technician Work Orders

Admins, we’ve made it easier to manage the default order for technician work orders! A helpful tooltip has been added to provide clear instructions on how to set it up.

AppWork Work Orders make up


AppWork Badge System & Technician App Optimizations

We’ve made significant optimizations to the AppWork Badge system and the Technician app, making both faster and more efficient for an enhanced experience all around.


Entrata Integration Updates

We’ve made some updates to our Entrata integration to improve compatibility and functionality.


Auto Assign All for Growing Companies

Expanding your property portfolio? We’ve got you covered! With a new permission type, you can now set certain admins to “Auto Add All,” ensuring they always have access to all properties in your growing portfolio—no more manual updates as new properties are added!


Improved Yardi Integration – Work Order Descriptions

We’ve enhanced the Yardi integration to now pull in all three work order description fields: brief description, problem description, and full description—ensuring you have all the details you need within AppWork!


Improved Yardi Phone Number Handling

More resident phone numbers are now in AppWork! If no mobile number is saved for a resident, AppWork will now pull in the home phone number from Yardi for more complete contact information.


Yardi Integration – No pCode Handling

We’ve improved the Yardi integration to cover scenarios where residents don’t have a pCode, ensuring everything runs smoothly even when that information is missing.


Improved Unit Search for Resident Work Orders

Resident work order creation just got easier! The unit search has been improved, making it simpler for residents to find their unit when submitting a work order.


Recurring Inspection Template Filters Fix

We’ve resolved an issue with recurring inspection template filters to ensure your filters work as expected and give you accurate results every time.


Fixed Manual Archiving of Units

We’ve resolved an issue where manually archiving units from the make ready board wasn’t working correctly. Now, archiving works seamlessly!


Unit Completion Date Fix

We’ve fixed an issue where the date a unit was marked complete was always showing as the current date. Now, it reflects the accurate completion date.


New AppWork API Endpoints

We’ve added several new endpoints to the AppWork API, giving our partners and clients even more detailed data to work with!


AppWork Update Anthem 🎶

🎤 Tune: Your favorite upbeat jam

🎵 Verse 1:
New priorities, badges, and coins,
Make ready’s hybrid, we’re on point!
Work orders and inspections, all so fine,
AppWork’s got your back, every time!

🎵 Chorus:
Update, update, let’s make it clear,
With AppWork’s power, we’re all in gear!
Take it on, team, and soar up high,
Together, we’ll reach for the sky! 🚀


That’s all for this update! We hope you enjoy these new features. Happy working (& singing)!