Product Features

Turn data into directives with real-time and in-depth analytics.

Check out real-time data about open work orders and the completion rate.

Get a quick view of overall property performance with stats from the last 30 days.

With our date filter on the dashboard, you can take a step back and look at the bigger picture to gain a broader understanding and make informed decisions.

Instantly see if stats are trending up or down with a 30-day comparisons.

All of the data is organized into tabs for easy navigation and reading.

With our property filter, easily track data for one property, or compare data on a regional and portfolio level on our analytics dashboard.

Compare KPIs with a quick snapshot of the current period versus the previous week, month, or year on our analytics dashboard.

Our analytics dashboard has clear, easy-to-read data visualization with detailed polychromatic charts and graphs.

You can compare technicians side-by-side from one or more properties.

Use our analytics to forecast and schedule overall maintenance needs.

Automatically push important data to stakeholders and managers every day.

With one glance at our daily insights report you can see statistics like "Average Make Ready Completion Time" and work order "Saturation".

Our daily insights reports include automated notes about technicians missing work or having no work orders assigned.

Our daily insights report provides data-driven insights for prioritizing the next day's tasks.

On our analytics dashboard you can build customize reports to maximize management and strategic growth.

Built-in, cloud-based security for data, reports, and analytics.

A collaborative, cloud-based make ready board to help decrease turnover times and reduce vacancy loss.

See the number of move-ins, move-outs, and work orders for each day of the month. This view provides quick insights into scheduling and workloads.

The admin app will send a daily email showing a list of ready units and their move-in date.

Stop working on a whiteboard and start working on a digital, cloud-based make ready board.

Add, show, and hide the columns you want on the make ready board.

Vacant units are automatically added to the make ready board.

Updates and added comments automatically sync and update between the admin app and mobile tech app.

Our software creates timestamps automatically for every comment or photo for better tracking and history.

Keep tabs on upcoming move-outs for better preparation and timely turnovers.

Schedule and assign make ready tasks (for both technicians and vendors) in advanced for smoother transitions.

Color code assignments to differentiate between on-site technicians and third-party vendors.

Track and manage the progress of on-site turnover teams with real-time updates.

Improve your third-party vendor management with automatic and timely updates.

Increase technician and vendor accountability with insights about completion times.

See exactly how many make ready tasks each technician or vendor completed for each turnover.

Manage the make ready board from anywhere and on any device.

Instant, accurate, and accessible data reduces vacancy loss with faster turnover times.

You can search for units on the make-ready board, making it even easier to use and find the information you need.

Use our make ready timeline for full visibility of a unit turnover and a different way to manage the make ready board.

You can easily add photos and videos to make ready tasks for better documentation.

It's easy to print and export a make ready card with all the info for each unit turnover.

You can upload multiple images simultaneously to make ready tasks.

Create thorough documentation on the spot. Store reports digitally for easy access and searching.

Share, discuss, and make team decisions in real-time.

Know who's involved and how often your reports are viewed.

Track every step and update in one unified timeline.

Download incident reports with the click of a button.

Attach pictures, videos, witness statements, police reports, and more.

Capture crucial information within the first 24 hours.

We've used existing system data to auto-populate fields for you.

Custom notifications keep everyone informed and aligned.

Have every detail available in searchable, cloud-based storage.

Get insights into the causes of incidents with the collection of valuable data.

Arm yourself with a documented history of what transpired.

The intuitive user interface makes reporting incidents easier than ever before.

Get a concise daily, weekly, and monthly snapshot of your operations and team performance.

These action items enable you to make data-driven decisions.

Export reports with the click or tap of a button.

We send the reports directly to your inbox so you don’t miss seeing your data.

Data stays secure and easily searchable for reference.

We use AI to generate human-friendly directives.

See information about work orders, callbacks, vacancies, and more.

A machine learning model sorts and analyzes your data.

Get quick overviews of your team, units, and property.

Understand the factors impacting performance and operations.

Quickly and easily find the issues needing immediate attention.

Easily find the reports from any period.

Track trends by week or month.

Choose when you want the reports generated.

Know when your team hits a goal and deserves praise.

Create and complete inspections with ease. It comes with an intuitive and easy-to-use interface.

Easily check the status and progress of each inspection to identify issues quickly and create new work orders.

Export any and all inspections to a PDF or CSV format.

Create templates with unique specifications for every type of inspection.

Create new inspections on any device and complete them with a mobile phone. The information automatically syncs across all platforms.

Document comments, photos, and videos with timestamps for a complete inspection history that automatically syncs with a cloud-based database.

Improve your reports and analytics with new inspection-based data points. Maximize the visibility of property performance.

We offer four pre-built templates for your convenience: Move In, Lighting, Unit Fire Sprinkler, and Move Out.

We designed our inspections module for ease of use. Any team member can create and complete an inspection with no prior training.

Stop comparing apples to oranges! Using templates ensures that every inspection property-wide is comparable.

You can easily upload a video file to any inspection, improving your overall documentation.

You can upload multiple images simultaneously to inspection tasks.

A blank inspections template is available. It’s great for property and unit inspections, allowing you to create and document your inspections, assign them to someone, and track progress!

Request and approve purchase orders with ease. Includes detailed analytics and notifications.

From request to approval, keep a detailed history for greater transparency.

Approve purchase orders with your mobile device, desktop app, or email.

Mitigate compliance and legal issues with an electronic trail of every purchase.

The approval log shows pending approvals and approvals with a time and date stamp.

Send an alert when you’re waiting on someone’s approval.

Large icons and detailed descriptions make using this module a breeze.

Filter purchase orders by search term, property name, and date range.

Instead of running around for approvals, and asking the wrong people, AppWork automates requests and sends only to the necessary approvers.

When creating a new purchase order, see real-time spending against your monthly budget.

Broken down into tabs on the dashboard: Approved, Pending, Declined, and Invoiced.

See all the purchase orders you created with one tap by selecting the “Mine” tab.

Sort ascending or descending by any column: Vendor, Requestor, Date, Unit, PO Number, Category, and Amount.

Save relevant data as a PDF or spreadsheet. Filter and sort data beforehand for custom reports.

Breakdown purchase orders by each unit to identify billback costs if necessary.

View, generate, and export reports with a couple of taps from any device.

A report that shows the age of open work orders: 30+ days, 8-29 days, 2-7 days, and less than one day.

A report that shows the total number of open work orders and whether they are assigned vs unassigned.

A report showing the breakdown of vacant units by status: on notice, vacant, vacant ready, and vacant not ready.

See completed work orders from a specified time.

A report that shows the current open work orders divided by the number of units in the property.

A report that breaks down open and completed work orders by category.

A report that details the open work orders awaiting parts and which parts are needed.

A report that shows the open and completed work orders and whether they are assigned to a tech vs vendor.

A report that details the person who canceled the work order, when, and why.

A special app for your technicians to help increase operational efficiencies.

Your technicians can login easily with a QR code. They stayed logged in even if they close the app.

Ever technician can see all their currently assigned work orders. Automatically syncs with the admin app.

Shows all make ready tasks currently assigned to the technician.

Inside the settings panel, the technician can change their avatar, name, role, and toggle between languages (English or Spanish).

Every work order has all the information the technician needs to complete the work order, including information about access and the resident.

Every technician has a detailed timeline for each work order that shows every comment, picture, and video related to it.

Technicians can add a comment, photo, or video easily to each work order, make ready, or inspection.

With the tap of a finger, technicians can indicated when they try to visit unit but cannot get inside and why.

Technician can mark the work order as waiting on a part.

Upon completing a work order, each technician is required to upload a photo or video showing proof of their work.

Only technicians can complete work orders and only via the technician app for data integrity.

With our offline mode, the mobile tech app works faster than ever.

The app works even with poor connectivity and no reception, syncing to the cloud as soon as the app is back online.

Technicians can now use the tech timing feature to track their time while working on a work order.

Supercharge your maintenance team with in-depth analytics, performance badges, and reviews.

Create leaderboards with the push of a button when you sort technicians by performance parameters.

See the performance metrics clearly listed for each technician on the tech dashboard.

On the tech dashboard, see the breakdown by each category of how many work orders were completed, assigned, withdrawn, and reopened.

On the tech dashboard, scan overall ratings for each skill category by technician.

Residents receive a photo of the technician before they arrive for better sense of security.

Track and manage the performance of each technician by work order category. See strengths and weaknesses at a glance.

Get real feedback about technicians from residents with ratings and comments.

Encourage and motivate top performers with data-driven performance badges.

Keep track of average work order completion times for both individuals and properties.

Our software uses AI to determine and track each technician’s skill levels and proficiencies.

Increase employee engagement with our user-friendly and intuitive app.

Your technicians can work from any device (and anywhere) with our mobile technician app.

After adding a new technician, our admin app will automatically send them a message that includes a link to download our mobile technician app.

Manage vendors like you manage your technicians, including resident reviews.

Create and manage a list of trusted and proven vendors.

Comprehensive overview of current work orders, make ready tasks, and inspections assigned to third-party vendors.

Track efficiency with a complete history of work orders and make ready tasks finished along with average completion times.

Review the average callback percentage for vendors for increased accountability.

Keep an eye on the performance of each vendor individually with tens of data points.

Enable residents to rate vendors and centralize feedback for future reference.

Review transparent and accessible performance analytics about vendors.

Use data and analytics to see overall vendor performance and start choosing vendors based on a proven history of performance.

Streamline vendor workflows for faster completion times and increased resident satisfaction.

Easily create, track, search, and organize your work orders. Simple yet comprehensive.

Tap into the power of AI! Our platform will auto-assign new work orders to minimize your data entry.

Turn positive maintenance reviews from residents into a five-star rating for your Google Business Profile.

When using Auto-Assign, you can set a maximum of work orders allowed per technician.

Our software helps you stay on top of work orders so none slip through the cracks.

Stop printing work orders! Save money, resources, and time by digitizing your work order process.

Easily keep track of which work orders are waiting for parts or supplies.

Search through work orders in the same style as searching on Amazon or Google.

Share data with the click of a button by exporting and downloading custom reports based on the work order dashboard.

You can see a unit’s work order history with one glance.

With our on-call calendar you can improve the management of emergencies to increase accountability.

Keep residents in the know with real-time and automatic work order status updates via email and text.

Ensure proper tracking and management of code violations. Reduce response times in emergency situations and decrease risk. Reduce fines with faster violation fixes.

Complete orders faster and more efficiently with centralized documentation. All notes, files, and images are in one place for a single source of truth.

Streamline operations and save time with our bulk actions for assigning, unassigning, canceling, and reopening work orders.

Maintain the data integrity of work orders with immutable, hard-coded data.

Outsource multiple work orders to a vendor with ease.

Allow our AI to determine the category of each work order to facilitate requests and make smarter assignments.

Use our work order dashboard to distribute the workload evenly with better tracking of individual workloads.

Use our work order dashboard to overview and share data about all work orders. Different views are available for different needs.

On each work order timeline you can instantly translate any comment from English to Spanish, and vice versa.

Efficient documentation of work orders with real-time notes and images from residents and technicians. The admin app automatically syncs with the mobile technician app.

Empower residents to rate, comment on, and reopen their completed work orders.

Schedule preventative maintenance tasks on our recurring work order dashboard.

The admin app automatically sends residents an email upon completion of work orders. This email offers them the option to rate the work done.

You can upload multiple photos simultaneously to work order timelines.