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The Ultimate Guide to Crafting Effective Internal Incident Reports

visual of a broken glass window from the inside looking out

Given the complexity of property management, it should come as no surprise that unexpected events happen. When such an event includes damage to a person or property, that event is called an incident.

It is vitally important to write incident reports. Besides logging the facts, they will shape future decisions about interventions and improvements.

Aim to complete reports within 24 hours post-incident.

Don't assume anything. If unsure about a point, get the correct information directly from a source.