5 Most Common Multifamily Maintenance Mistakes to Avoid
5 Common Mistakes When Implementing Inspection Software (And How to Avoid Them)
Introduction
Switching from manual to digital inspections is an exciting leap forward, but it’s not without its potential pitfalls. Avoid these five common mistakes to ensure your new inspection software rollout goes smoothly.
1. Lack of Proper Training
The Mistake: Rushing implementation without adequately training staff can lead to confusion, inconsistent data entry, and low overall adoption.
How to Avoid: Schedule dedicated training sessions and provide ongoing support resources. AppWork’s training modules, for instance, walk employees through each step, ensuring they feel comfortable using the platform.
2. Ignoring Staff Feedback
The Mistake: Managers decide on the software and processes without consulting the frontline staff who will use them daily.
How to Avoid: Involve team members early in the selection and setup phases. Their insights can lead to better customization of checklists and workflows, ultimately increasing buy-in and effectiveness.
3. Not Utilizing All Features
The Mistake: Property managers pay for a robust software solution but only use basic features.
The Mistake: Property managers pay for a robust software solution but only use basic features.
How to Avoid: Take the time to explore modules like analytics, preventive maintenance scheduling, and automated notifications. Fully leveraging the software’s capabilities amplifies its value and ROI.
4. Delaying Software Updates
The Mistake: Some property managers overlook updates due to fear of changes or downtime.
How to Avoid: Regular updates often fix bugs, add new functionalities, and improve security. With cloud-based solutions like AppWork, updates happen seamlessly, ensuring you always have the best version.
Schedule dedicated training sessions and provide ongoing support resources. AppWork’s training modules, for instance, walk employees through each step, ensuring they feel comfortable using the platform.
5. Inadequate Data Management
The Mistake: Failing to analyze the data collected, which leads to missed opportunities for improvement.
How to Avoid: Set aside time each month or quarter to review inspection results. Look for recurring issues or trends that can help you refine maintenance schedules, allocate resources effectively, and improve tenant satisfaction.
Conclusion
Implementing inspection software can revolutionize your property management process—if done correctly. By avoiding these common mistakes, you’ll maximize efficiency, reduce costs, and keep your tenants happy.
Looking to start your digital inspection journey on the right foot? Contact AppWork to learn how our training, support, and robust feature set can make the switch a breeze.