The top mistakes that supervisors make by employees, and the number one first place is overwhelmingly first place, and then second is a distant second. And the first thing that people want from you as a supervisor is to speak with them with dignity, respect, accountability. Firmness, consistent and predictable consequences.
So basically yelling at employees, losing your temper, telling them who's the boss, and reminding 'em over and over again is exactly what they don't want. What they do want is someone that will guide, coach, have integrity, character, patience, be encouraging, bring the lesson. To the conversation and give them the time, the tools and the resources that they need.
The other thing is foul language is one of the least welcome and least appreciated aspects. Of a supervisor. So make sure as a supervisor that you speak in a way that builds people up. You use good, clear, concise language without profanity, and by the time the person leaves the conversation, they should have a very clear understanding of what's expected from them, what's expected from them, if it works, if it doesn't work, if it happens, if it doesn't happen, and also from you as a supervisor.
So start with those two things and then make sure the team dynamic. Has no one throwing anyone under the bus. No gossip, no negative talk. No putting other people down outside of the presence of others, but make sure that that gossip is something that does not take place in the workplace. Those are the top three things that workers, associates want in their work environment, and the more you can do that, the more appreciated you'll be as a supervisor.
