New Technician

So You Want to Be a Supervisor?

Name: So You Want to Be a Supervisor?
Uploaded: 2025-07-14T14:02:14Z
Duration: 1 min 39 s
Description: Thinking about taking the next step from tech to supervisor? This video breaks down what it really means to lead. From managing people and purchases to handling pressure and performance metrics — the job is more than just making repairs. Prepare the right way so your promotion becomes a success story, not a setback.

Thinking about taking the next step from tech to supervisor? This video breaks down what it really means to lead. From managing people and purchases to handling pressure and performance metrics — the job is more than just making repairs. Prepare the right way so your promotion becomes a success story, not a setback.

Soft Skills

Professionalism

Best Practices

Mark Cukro

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Transcript

Now this topic, or conversation I should say, really has come up more times over the years than I can count, and that is I'll get a phone call, mark. I've been a, uh, technician for five or 10 years. I want to be a supervisor and I have to say, everybody wants to be the boss until they are, and then all of a sudden they go, wow, I had no idea.

It was like this, or you had to do so many things that I didn't realize. And you have to also consider too, when people are amazing at their job, they usually make it look really easy, almost like it's second nature and it comes natural to them. So start to learn what everybody's role is before you want to ascend into that position.

Or get promoted. The last thing someone wants to do is promote you or anyone else, and then regret it. What they do wanna do is promote you and then later say, wow, that was a really good decision. I'm glad we did that. One of the things I see happen often is people get promoted too soon. They get overwhelmed, stressed out, and they leave the industry or they quit their job or.

They, uh, don't do too well and they have to go back to a technician position. So make sure you understand that there's more to being a supervisor than just being able to make all the repairs. You have responsibilities, you have purchasing standards. We have to coach everyone, and you have a whole entire different set of pressures, metrics, measurements.

And the way that you are viewed as successful. So learn about that as much as possible while you're a technician. So when you do make the transition six months, a year later, everyone is glad that you did and you took that position.