Purchasing / Budgeting

Understanding ROI for Maintenance Pros

You’re not just fixing things — you’re building returns. In this video, Travis Everett breaks down ROI (Return on Investment) and shows how everyday maintenance decisions impact property performance. From smart upgrades to preventive repairs, discover how your work protects assets and boosts profit.
Soft Skills
Budget
Maintenance
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Transcript

 Good afternoon everyone. My name is Travis Everett. I am the regional service supervisor for Grill Properties, and today I'll be walking you through ROI And what is that? You might not think of financial returns when you're turning a unit or fixing a water heater or a boiler system. But every decision we make in maintenance can either protect or grow their property's return.

So understanding ROI helps you see the bigger picture of how you work directly to support the property's success. So let's break down ROIA little bit. ROI means return on investment. How much profit you made compared to what you spent, right? This is very important to all of us. Let's use a an example here, right?

So let's say ownership spends $50,000 upgrading all the unit appliances. If that allows 'em to charge $50 more a month per the for the unit across 100 units, that's an extra $60,000 a year. The return pretty big there, ain't it? So let's talk about a little bit how RI connects with the maintenance decisions.

As maintenance professionals, we control a lot of the physical asset equipment, systems, services, curb appeal. So that means we can preserve value or add value, replacing a $10 part to prevent a 5,000 5,000 water damage claim. That's ROI in action. Recommending a durable flooring material during terms that will reduce replacement costs in the next five years.

That's an investment within the return. So as you can see, it's small actions, but we're making big impacts. Let's think about preventive maintenance, catching a roof issue early, or servicing HVA unit units on time. These don't just save headaches. They protect the owner's investment and avoid revenue loss.

Even reducing the unit the time a unit sits vacant by turning it more efficiently contributes to ROI, less downtime equals more income. To finish up with ROI there we're gonna finish this with a empowerment. So you might not have a seat at the budget table, but your decisions every day affect the numbers that go there.

You're not just a tech, you're a value protector, a return creator, and knowing that makes every fix more meaningful. Thank you for listening to me today as I go over RRI. I look forward to teaching you the next lesson on NOI have a great day.