Appliance Repair

Samsung Top Load Washer Diagnostic Mode

Learn how to put a Samsung top-load washing machine into diagnostic mode and what happens during the process. This video walks through the eight system checks, including door lock, water valves, drain, and spin, and explains common error codes you may encounter. A must-know skill for maintenance technicians troubleshooting washers in the field.
Diagnostic
Appliances
Troubleshooting
How did you like this video?
Transcript

 All right, we're gonna put a top load washing machine, a Samsung top load washer into diagnostic mode. During diagnostic mode, it'll run through eight checkpoints. It will check the door lock. And here's an error code that could come across if there was something wrong with the door lock, but it'll go door lock.

It'll check the cold water valve, the hot valve. It'll do a spin check, but just for the agitation part, it will do a drain check. It will go to spin again, but it'll do a high speed, and then it will do a door unlock check, and then it will com do a, just complete it. So it's a, it's an eight step process.

Here are some common error codes that could pop up should something happen. But in order to put this into diagnostic mode, you need to power the washing machine on. You need to hit the delay end all the way to 17 hours.

Then you hold the start button until as appears.

Then you push start

and here we go. So it will run through its process now and go through these stages, and that's how you put a Samsung top load washer into a diagnostic mode.