Purchasing / Budgeting

Maximizing ROI & NOI

In this final video of the series, we connect the dots between maintenance work and property performance. Discover how your daily decisions directly impact ROI (Return on Investment) and NOI (Net Operating Income). From smart fixes to strong communication, you're not just maintaining a property — you're protecting its future and driving financial success.
Soft Skills
Budget
Maintenance
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Transcript

 Hello everyone. Thank you for joining me again for video three. In the last two videos, we talked about ROI, we know as Return on Investment and NOI Net Operating Income. Now let's bring it all together and answer the big question, how do you as a maintenance pro directly influence both? I'm gonna help you out with that.

So we're gonna make the connection clear and personal. Every dollar you help the property save, or every dollar you help them earn affects. NOI and ROI there is more than just fixing things. You're part of a property's business engine. You're not just solving problems, you're preserving assets, protecting income, and adding value.

Let's do some real life scenarios that hit home. You spot a deteriorating roofing. Roof flashing during a routine check and fix it for $200 a year later. That same leak would cost 20 K in interior repairs. That's real OROI. You suggest switching switching to LED lighting in common areas, cutting electric costs by 30%.

That's lower expenses, which equal higher NOI. You help reduce the service response time. Residents renewed or leases. That means more stable income equals better in oi. So let's go over some of the long-term impacts of these decisions. The better we maintain the building, the longer the systems last, and the fewer major capital expenses, ownership faces, that's ROI, protection.

Good maintenance also boosts resident satisfaction, lowers vacancy and cuts turnover costs. That's a direct lift to NOI. Highlight soft skills and systems that support the numbers. So clear documentation in your work orders helps management plan budgets and forecast unexpected replacements or expenses.

Good communication with residents prevent service escalations, and builds trust. Trust keeps tenants, which keeps steady income. So we're saying all this, we're gonna end with purpose and recognition. Whether you're fixing a leak, walking a unit, or checking a boiler, you're doing more than just a job.

You're managing risk, protecting value, and helping the property grow. ROI and NOI might sound like accounting terms, but they start with the work you do every single day. So the next time you turn a wrench or troubleshoot a system, know this. You're not just maintaining your property, you're maximizing performance.

Thank you for joining us for this three part series. On NOI and ROI have a great day.