Soft Skills

Intro to Having a Difficult Conversation

Avoiding tough conversations? Don’t. In this video, Rachel walks you through how to prepare, have, and follow up on difficult conversations—whether it’s with a peer, boss, resident, or vendor. Learn how to approach them with confidence and clarity.
Professionalism
Best Practices
Communication
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Transcript

 Hey guys, it's Rachel Cobb here, and today we're gonna talk about something that makes a lot of people uncomfortable and some people will avoid at all costs, having a difficult conversation with someone. We're gonna go through the outline of how you should prepare, how you go through it, and how you follow up with having a difficult conversation with someone, whether it is a peer, someone that works with you above you, uh, a resident.

Uh, a vendor, um, anybody really. So let's get started.