Fair Housing & Work Order Guidelines

 Hello everyone. Today we're gonna be talking about fair housing and service requests and just remember a all the times that as maintenance workers we're dealing with work orders ongoing. And then based on that, we need to make sure that we follow the law. And under no circumstances should we be refusing to do work in a residence, apartment, or any unit for the following reasons.

Make sure that you do not discriminate based on race and color. National origin, religion, sex, disability, whether it's physical or mental. Disabled veterans, for example, and family status. Just to mention some, make sure that all work orders are completed in an order in which they were received. That will be the easiest way to do this, to make sure that you're not getting any type of problem.

Of course, there's always exceptions. For example, an emergency. Plumbing emergency, an electrical emergency, water shot of some leakage, something of that nature that can happen that typically will take priority first. Then the work orders. Yes, make sure that with your team, your management onsite team and everybody, that there's an actual planning of action or a protocol, or how are you gonna be doing work orders in the ongoing basis.

Always make sure you keep it tracked. Make sure that you always have records of that and that you have a realistic. Logical way of doing things because you just don't want to be in a situation where unfortunately, it seems like you're doing something wrong by following those guidelines that we all must comply to.

Remember every maintenance worker, along with any vendor, any onsite management, anybody, everybody must comply to fair housing and regulations. So the golden rule is to treat everybody equally and to be on the safe side. Go ahead and do work orders. The first come, first serve with the exception of emergencies.

I hope that helps you and good luck in what you're doing. Give it 

up.