The third thing you're gonna do before you visit is you're going to respect your resident's privacy. You're gonna knock and announce yourself clearly before entering, and you're gonna wait a reasonable amount of time for a response before using a key. We all have those residents, those apartments that are three bedrooms and that furthest bedroom is a pretty good distance away from the front door.
The quick little boom on the door key in opening the door and walking in before someone even has a chance to get out of bed or get out of their door. Most of us have had that awkward situation where we're standing there and they're looking at you through squinted eyes because you just woke 'em up.
Knock loud, be very loud. You want the neighbors to know that you are outside. That door. Okay? You want to be very clear about your intentions, about who you are. You're gonna have your shirt tucked in. You're not gonna have anything blocking your eyes. You're gonna lift your cap up, you're gonna take your sunglasses off.
You're gonna have a name tag on whatever it is. You're gonna do whatever you can to make sure everyone knows that your maintenance, and you're there, but not gonna announce yourself clearly before entering. Wait a reasonable amount of time before just putting the key in the door and letting yourself in.
So those are the three things we're gonna do before the visit. We're gonna schedule and communicate. We're gonna verify work, order details, and we're gonna respect our residents privacy.
