Enjoy AppWork’s Newsletter


OCTOBER 2022

Under the Hood Section

How Does Offline Mode Work?

AppWork recently integrated an offline mode in our mobile tech app. That means a technician can use the app even without an internet connection, or when there is low connectivity.

A good example of another app working offline would be an app for streaming music. With Spotify or Apple Music, you have the option to download songs. That means the songs are stored on your device instead of in the cloud. The local storage on a mobile device is called cache (pronounced exactly like cash).

When a playlist is in your cache, you can listen to music even if you’re on an airplane and don’t have an internet connection.

With AppWork, offline mode helps with poor reception and speeds up the application in general. For example, when a technician wants to mark a work order as complete, they need to take a picture and upload it to the app. If the app didn’t have an offline mode, the technician would need to wait for the photo to upload to the cloud.

Image of a computer motherboard

Without offline capabilities, when the technician has poor connectivity, they would wait a long time to upload the picture. With offline functionality, the device saves the photo instantly in the local storage of the device (even with an internet connection). It’s always faster for a device to access local storage, whether putting data in or getting data out.

That means it’s faster for the technician to open a work order and read its timeline, even with a good internet connection. In the background, with an internet connection, the application automatically syncs the local data with the data in the cloud.

Offline mode is a win-win for your technicians. They’ll be able to work without disruptions, even in a place with bad reception, and the app works faster in general since it fetches and stores data locally.

Carol’s Corner Section

How to Assign a Work Order

Hey there! Now you know how to create a work order, what’s next?

First, let’s learn the ways to assign a work order. Inside the AppWork web application, choose the Work Order tab in the left sidebar. There are three methods of assigning work orders.

First Method: On the Work Order Index Page

  1. Select the check box to the left of the work order.

  2. Then choose to assign to either a technician or vendor.

  3. Select the green assign button in the popup.

  4. In the popup, select the technician or vendor of your choice with the “Assign” button next to their name.

Second Method: From Within a Work Order

  1. Open the work order you need.

  2. Press the “Assign Work Order” button.

  3. In the popup, select the technician or vendor of your choice with the “Assign” button next to their name.

  4. You can also assign in this manner during the work order creation.

Third Method: Auto Assign We’ll cover this in our next newsletter, so make sure to keep an eye out for it!

As always, feel free to contact me with any questions: carolg@appworkco.com.

PropTech Trends Section

Paying Rent with Blockchain Technology

The most common ways to pay rent in the multifamily industry include checks, money orders, direct deposits, or third-party applications like PayPal. All the above necessitate using a middleman and come with service fees attached. An upcoming PropTech trend aims to remove intermediaries and save property owners money: blockchain technology.

For many people, blockchain is synonymous with cryptocurrency. Cryptocurrency utilizes blockchain but is not the sole application of this technology. The first aspect of blockchain is a decentralized/distributed ledger/log. Think of it as a shared database built on singular data blocks (thus the name).

Once someone has recorded a transaction (aka a block of data) to the shared ledger, no participants can edit or delete that transaction. All data blocks are chronologically immutable in that the database orders the transactions by time (without exception). Also, an individual cannot add a transaction without the consensus of a large majority of participants.

Blockchain transactions provide greater transparency and integrity because the data is immutable and requires a consensus to create it. Furthermore, blockchain transactions are secure and encrypted. It is almost impossible to manipulate data or create fraudulent data.

Blockchain transactions are more efficient, transparent, and secure. They decrease the need for intermediaries and are easier to audit. Traditionally, the multifamily industry resists change. Given the overwhelming benefits of blockchain technology, property owners might be more willing to quickly adopt this new way of processing monetary transactions.

PropTech Trends Section

AppWork Name Top PropTech Provider

AppWork Awarded by CIOReview

We are excited to announce that CIOReview has listed AppWork in its top ten promising PropTech solution providers for 2022! We appreciate the recognition and will continue working hard to help you transform your community management.

Read the Full Article